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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.70

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Ridiculous KYC and AML processes!

Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from years ago. Then they would request more and more. My funds were frozen with them. Not a single other firm in my life has subjected me to such absurd due diligence. No telephone customer service. Online support is a JOKE. Avoid these numpties. Reviewed on: 21st January 2025

Excellent service

I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienced. Reviewed on: 10th January 2025

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Excellent app, daunting array of features.

Excellent app, although it's huge range of options and features is daunting at first. Take time to find your way around and it has everything you want and need. Offering the highest rate on my ISA and uninvested cash at first, it has fallen back since, but I still regard it as good and I'm sticking with them for now. Reviewed on: 3rd December 2024

ISA rate and savings account great bank

ISA rate and savings account great bank Reviewed on: 21st November 2024

Easy process.

Easy process. Good app. Fairly quick transfer times. Excellent rates, especially for the cash ISA. Quick customer service responses too! Reviewed on: 15th October 2024

Trading 212 Stocks

Incredibly simple to use and keep track of your shares. Community made Pies also take the hassle out of it acting as sort of a democratic ETF you can put money into and automatically buy shares from. Reviewed on: 13th October 2024

Easy to use platform.

Easy to use platform. It has supported me to start my investing Journey. Reviewed on: 25th August 2024

Reply from Trading 212 Thanks for your review! We're so glad to hear that we've helped you kick-start your investing journey. Wishing you all the best, and we're here if you ever need any support along the way! Response date: 11th October 2024

no fees and useful app

no fees and useful app to track investments and easily trade Reviewed on: 24th August 2024

Great app, easy to use and great value.

Great app, easy to use and great value. Reviewed on: 23rd August 2024

Excellent commission free broker

There offering is excellent. They are no fees apart of the 0.15% foreign exchange fees. Their debit card is amazing offering cashback on purchases and they currently offer one of the highest interest rates on cash ISA. Reviewed on: 20th June 2024

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