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Triodos Bank: Personal Current Account reviews

4.92
Based on 5,406 reviews, last reviewed 25th Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024
Sharri's avatar
Sharri

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Personal Current Account reviews (5406)

I know there will be someone at the end of the phone...

5
I know there will be someone at the end of the phone if I need help. There is no need to have a bank nearby because Triodos provide Freepost and friendly, helpful telephone banking. I am very happy with their help for environmental projects because I share their vision. Reviewed on: 29th January 2024

Intelligent customer service

5
I rarely had an issue over the years. And when I had, I'd be offered very professional and informed help, to solve it. Reviewed on: 29th January 2024

Ethical and fair banking

5
You know your money is invested ethically and that it supports fair trade and green investment. Phone calls are answered within a few minutes usually, and you are told where you are in the queue. Triodos does not support fossil fuel industries. Reviewed on: 29th January 2024

Wonderful to know that your money is doing good!

5
Wonderful to know that your money is doing good. They are excellent at communicating about what they support, and efficient for day to day banking too. Reviewed on: 29th January 2024

5* friendly, efficient & knowledgable :)

5
Always friendly, efficient & knowledgable customer service. And you get straight through to speak to someone. Reviewed on: 29th January 2024

An easy bank to deal with.

5
An easy bank to deal with. Better to know the ethics of the bank. Reviewed on: 29th January 2024

Happy banking with them because they are ethical.

5
Happy banking with them because they are ethical. The few times I've needed to use the customer service it had been very good Reviewed on: 29th January 2024

A Good bank

5
All transactions appear quickly on my mobile app, and I have no complaints! I love the ethical ethos too. Reviewed on: 29th January 2024

Responsible banking

5
I want a bank that I know is using my money responsibly, and can trust Triodos ti do this Reviewed on: 29th January 2024

Love the ethical stance

5
Love the ethical stance, the ease of banking through the Triodos mobile app and the ease of getting hold of someone on the phone when necessary. Reviewed on: 29th January 2024

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