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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.94 (9318 reviews)

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4.94

Based on 9,318 reviews, last reviewed 27th Mar 2026

132000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Triodos means your money is improving the world. Triodos have the best ethical policies of any bank that I am aware of. They have very good fraud protection and have an excellent in-person team to an... Read more Reviewed on: 27th March 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (9318)

Triodos means your money is improving the world.

Triodos have the best ethical policies of any bank that I am aware of. They have very good fraud protection and have an excellent in-person team to answer enquiries. Reviewed on: 27th March 2026

Customer Service and Digital Banking

Triodos Bank has always provided me excellent customer service. A year ago my card stopped working and I couldn't figure out why. I contacted Triodos over the phone and they very quickly and clearly explained what could be the problem and ordered me a new card. There wasn't a long wait time to get on the call either. Additonally, their web and app interfaces are clear and easy to use. As a previous customer of NatWest and Monzo I found their websites/apps either very dated or filled with bloat and clutter. Monzo has slowly added features over time that I find useless and very difficult to hide. Triodos however has only improved their online experiences with non invasive updates that only make it easier to digitally bank. Clearer interfaces, comprehensive FAQs and even a section to show how my banking is helping sustainability projects over the country., Reviewed on: 27th March 2026

Reply from Triodos Bank Hi Gabriel, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 27th March 2026

A very good bank with good sustainability credentials

Easy to use app, a very convenient way for me to bank. Triodos regularly impresses on me the need to be vigilant regarding security when banking. Always easy to contact by phone and speak to a person when needed. Reviewed on: 27th March 2026

Reply from Triodos Bank Hi Sarah, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 27th March 2026

Good customer service and a clean conscience

Good customer service and a clean conscience Reviewed on: 27th March 2026

Reply from Triodos Bank Hello, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 27th March 2026

A fantastic banking experience.

A fantastic banking experience. I moved from two other major high street banks to consolidate my accounts for the ethics of Triodos' investments, their ethical charging practices (both previous banks - Lloyds and Natwest - deployed punitive charging practices that would affect the least wealthy customers), excellent customer service and value for money. I was not dissapointed. A surprisingly excellent bank. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Mike, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 27th March 2026

Excellent customer service

I am very satisfied with the customer service. I can talk to human beings. They take fraud prevention very serious (sometimes adding extra time for transfers but I wouldn't want it the other way round). Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Fatima, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 27th March 2026

Ethics and transparency are not traded for convenience

Initially Triodos banking app looked a bit dates and behind, but with recent changes and addition of "insights" it makes it on par with modern banking experience giving you a sense of control of your finances. The transparency, sustainability and ethical credentials have an enormous value to me and with the experience I have above I am convinced you do not sacrifice any convenience. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Robert, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 27th March 2026

Ethical bank

I changed to Triodos because of its ethical views and community driven projects. Reviewed on: 26th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 27th March 2026

Professional, efficient ethical bank

great banking app, very easy to use. So fantastic to know that I'm banking with an ethical company. Reviewed on: 26th March 2026

Reply from Triodos Bank Hi Harriet, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 26th March 2026

Fantastic alternative bank to high street banks

Fantastic alternative bank to the main high street banking. I moved because of their ethos, which is lacking across the rest of the industry. Reviewed on: 26th March 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 26th March 2026

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