Write a review

Newsletter

Go to business site

Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

View other Triodos Bank products

4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

Read all reviews Write a review

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Review Triodos Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Customer service is very good, in-person, and all UK...

Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, and compatibility. The monthly fee is £3.00 and hasn't slowly creeped up; which I feared. The rebranding and new app design is really easy on the eye and simple to use. A few years ago, they offered customers an overdraft amnesty, which was frankly incredible and very welcomed. I would like to see them introduce more regular customer loyalty rewards/cash incentives into their make-up moving forward; as like all banks they have benefited massively from subsequent increases in interest rates over the last few years, and will most likely. again in the near future. Reviewed on: 20th August 2026

Slow fund transfer times

Several times I have experienced delays, compared with other banks, when transferring funds out of my Triodos account. Because of this I decided to switch to another bank and my Triodos balance was delayed by over 24 hours reaching the new account Reviewed on: 28th June 2026

A bank that cares

It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed them, the Customer Service team are prompt and helpful. Reviewed on: 24th June 2026

Great ethos, great app, happy customer!

Great ethos, great app, happy customer! Reviewed on: 29th May 2026

I'm proud to bank with Triodos, the first and only b...

I'm proud to bank with Triodos, the first and only bank I trust Reviewed on: 26th May 2026

Exciting way of saving

Excinting way of savings you can see the work your money is doing Reviewed on: 26th May 2026

Great app, really responsive customer service

Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

I opened a current account with Triodos years ago be...

I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount for banking services, instead of trying to recover their costs through other means. Reviewed on: 1st May 2026

Reply from Triodos Bank Hi Helen, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Nukes are my red line - Don't Bank on the Bomb

It's important to me to have an ethical bank and I am pleased that Triodos seem to be very strong on this key and decisive factor for me in choosing where I bank. I was pleased to see their recent column on "why banks shouldn't fund war". https://www.triodos.co.uk/articles/2026/why-banks-shouldnt-fund-war Reviewed on: 1st May 2026

Reply from Triodos Bank Hello, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

No email

Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday current account
from Santander 4.03 from 206 reviews
Current account
from Unizest 3.86 from 2 reviews
Platinum Added Value Account
from Lloyds Bank 3.92 from 47 reviews

Want to see more from Triodos Bank?

Business banking
from Triodos Bank 4.83 from 463 reviews
Online Saver Plus
from Triodos Bank 4.82 from 553 reviews
Cash ISA
from Triodos Bank 4.82 from 3816 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub