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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Always sound, always responsive, always straightforward

Always sound, always responsive, always straightforward Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi David, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

Straightforward when using the app.

Straightforward when using the app. Rarely use the website. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

A breath of fresh clean air compared to other banks

I have banked with several of the traditional UK high street banks in the past and never felt anything but resigned acceptance about my relationship with any of them. Triodos is a breath of fresh air and the first bank `i have actively and repeatedly recommended to people. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Neil, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 28th April 2026

Triodos is the perfect modern bank

Triodos is the perfect modern bank - accessible and sustainable, with no judgement and flexible banking options. Reviewed on: 23rd April 2026

Triodos Bank delivers ethical banking.

Customer services always helpful and patient, i support ethical alternatives to the rest of the banking world which is for profit not people, the monthly fee if £3 is a small charge for enlightened banking Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Liz, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

Ethical and customer-focused.

I like the transparent nature of Triodos' business and investments, and their customer service agents always work hard to solve any queries or issues. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Joe, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Ethical banking is crucial.

Efficient and courteous. The importance of ethical banking in this age of corporate power cannot be underestimated. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Bel, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 6th May 2026

Just as easy to use as others, but on another level.

Great customer service, and it gives me peace of mind that it only deals in ethical practices even down to the recycled plastic card! Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Jade, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

Speaking to a human being

Help on the phone and speaking to a human being is something that is now rare but very appreciated. Triodos has been great every time I have called. The app and user interface is also updated and more modern and is easy to use. The bank itself is ethical and I am happy to pay for the account and these services. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 6th May 2026

Great ethical bank excellent service

Great ethical bank excellent service Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Nic, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

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