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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Excellent service

I've been using Triodos for 5 years and am very happy with them. Knowing the money is being put to use in ethical and sustainable places gives me peace of mind, and their customer service is excellent. Couldn't recommend more. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

I feel safe with Triodos

I feel safe with Triodos knowing that their investments are always worthy and that they practice transparent banking. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Morticia, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

Ethical and responsible

I switched to Triodos for their ethical stance and I have been happy with every aspect of their service. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Katie, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

Ethical bank.

Ethical bank. Have to put pin in regularly - good for fraud prevention. New look recently unveiled. Modern. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

The internet banking experience is great.

The internet banking experience is great. I so appreciate being able to use a bank that shares my ethic values. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Philip, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our internet banking. Kind Regards, Jennifer Response date: 22nd April 2026

Opening the account and transferring was really easy...

Opening the account and transferring was really easy and smooth. I have spoken to customer service and they were helpful and supportive. It has been a great introduction to the bank and I chose the bank becasue of the eco-credentials. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Jessica, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 22nd April 2026

Ethical and efficient banking

All customer service advice is clear and efficient, and I still feel good about my decision to bank with Triodos a couple years later. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Erin, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 22nd April 2026

Better than all the rest

Ethical with a wide range of products, excellent customer service and an easy-to-use app. The bank everyone should be using. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Jan, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 22nd April 2026

excellent bank - efficient friendly and pricipled

excellent bank - efficient friendly and pricipled - what more could one want Reviewed on: 22nd April 2026

Trustworthy, approachable, effecient.

Trustworthy, approachable, effecient. Reviewed on: 22nd April 2026

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