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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1276% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

My journey with Triodos

My journey with Triodos has been smooth and filled with ease. The app is intuitive and easy to use. Customer communications are clear and come at the right frequency. Their app redesign was seamless and I have experienced no problems with their updates. Its also key for me to know qhere my money is going and what my bank is investing in. There are so few providers out there that align with my values or even demonstrate how they uphold their own values in a meaningful way. Reviewed on: 25th April 2026

Reply from Triodos Bank Hi Niamh, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 28th April 2026

They answer the phone quickly, are very helpful and...

They answer the phone quickly, are very helpful and don't fund fossil fuels. Reviewed on: 25th April 2026

Reply from Triodos Bank Hi Emma, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

A caring bank

The mobile app is very easy to use. I also like it that my money is invested ethically Reviewed on: 24th April 2026

Reply from Triodos Bank Hi Jane, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 28th April 2026

Amazing ethical bank

Amazing ethical bank, great app which is very easy to use. I've been a customer for a few years and have had no problems with them. Reviewed on: 24th April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 28th April 2026

A company that cares

It is great to bank with a company that cares about ethics and the environment. The app is straightforward to use. I love how it tells me the impact of my money Reviewed on: 24th April 2026

Reply from Triodos Bank Hi Katie, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 28th April 2026

Exceptional Customer Service!

On the very few times I have needed to call Triodos, I have received exceptional personal service. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 28th April 2026

Been with Triodos for 5 years.

Been with Triodos for 5 years. Small ethical friendly bank. Proud of being a customer. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Vanessa, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 28th April 2026

Just joined, so too early to say

Just joined, so too early to say Reviewed on: 23rd April 2026

Always sound, always responsive, always straightforward

Always sound, always responsive, always straightforward Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi David, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

Straightforward when using the app.

Straightforward when using the app. Rarely use the website. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

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