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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Great ethical bank excellent service

Great ethical bank excellent service Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Nic, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

I've been with Triodos for years now.

I've been with Triodos for years now. No bank is perfect, but they're about the closest our capitalist economy is gonna get bar a complete revolution of the financial system. They use positive screening to ensure invested money is ised ethically and in line with environmental goals. Practically speaking, their customer service and app are too notch. One thing I would suggest to imlrove their services is to make the app available on the Fairphone operating system! Reviewed on: 22nd April 2026

Personal service from the bank.

Had good follow up and clear information from the bank on a regular basis. Reviewed on: 22nd April 2026

The way every bank should be!

Put it this way... never had a problem. I'm a bit of a fusspot and look into any significant financial stuff or purchases. 100% happy with Tridos ethics and practices. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Andrew, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Three years of first class customer service

As a Triodos current accounts customer for nearly three years, I'm very happy with the service. Moving banks was very easy with Triodos ensuring a smoth transition. They also provide advice when it's needed. Their telephone service beats most banks. I do not use an app, as I'm over-sensitive to EMF radiation and Triodos lets me phone in for advice or clarity when necessary. They respond quickly to emergencies, too. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

simple switch

It was a very simple process to switch my current account from NatWest to Triodos Reviewed on: 22nd April 2026

Always helpful and available.

Always helpful and available. Good products and great service. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Karen, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Every question has been answered swiftly, politely a...

Every question has been answered swiftly, politely and courteously, when sometimes my tech skills leave a lot to be desired. At 77 years old, I appreciate the simple systems and even the new look has been so easy to adapt to. Customers of all ages always come first with Triodos! Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Jane, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

Your money is doing good whilst getting great service

I have banked with Triodos for a few years now. The customer service is always excellent and they've put a lot of effort into improving the app recently. I really like knowing that my money is doing good rather than harm and would recommend Triodos (in fact I do - regularly) to anyone that cares Reviewed on: 22nd April 2026

love the ethical investment

I love the ethical investment. Mobile app does eveythjng I need it to. Communications are good. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Patrick, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

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