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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1330% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

The way every bank should be!

Put it this way... never had a problem. I'm a bit of a fusspot and look into any significant financial stuff or purchases. 100% happy with Tridos ethics and practices. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Andrew, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Three years of first class customer service

As a Triodos current accounts customer for nearly three years, I'm very happy with the service. Moving banks was very easy with Triodos ensuring a smoth transition. They also provide advice when it's needed. Their telephone service beats most banks. I do not use an app, as I'm over-sensitive to EMF radiation and Triodos lets me phone in for advice or clarity when necessary. They respond quickly to emergencies, too. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

simple switch

It was a very simple process to switch my current account from NatWest to Triodos Reviewed on: 22nd April 2026

Always helpful and available.

Always helpful and available. Good products and great service. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Karen, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Every question has been answered swiftly, politely a...

Every question has been answered swiftly, politely and courteously, when sometimes my tech skills leave a lot to be desired. At 77 years old, I appreciate the simple systems and even the new look has been so easy to adapt to. Customers of all ages always come first with Triodos! Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Jane, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

Your money is doing good whilst getting great service

I have banked with Triodos for a few years now. The customer service is always excellent and they've put a lot of effort into improving the app recently. I really like knowing that my money is doing good rather than harm and would recommend Triodos (in fact I do - regularly) to anyone that cares Reviewed on: 22nd April 2026

love the ethical investment

I love the ethical investment. Mobile app does eveythjng I need it to. Communications are good. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Patrick, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Excellent service

I've been using Triodos for 5 years and am very happy with them. Knowing the money is being put to use in ethical and sustainable places gives me peace of mind, and their customer service is excellent. Couldn't recommend more. Reviewed on: 22nd April 2026

I feel safe with Triodos

I feel safe with Triodos knowing that their investments are always worthy and that they practice transparent banking. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Morticia, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

Ethical and responsible

I switched to Triodos for their ethical stance and I have been happy with every aspect of their service. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Katie, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

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