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Wirex: Bitcoin Wallet reviews

Name: Bitcoin Wallet
Rating: 3.57 (14 reviews)

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3.00

Based on 14 reviews, last reviewed 22nd Nov 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

57%

3 star

29%

Latest highest rating:

5

Thanks so much I appreciate Reviewed on: 9th April 2023

Latest lowest rating:

1

Alert scam I've had multiple transactions fail with Wirex and their customer service has been absolutely useless in resolving the issue. Reviewed on: 22nd November 2023

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About this product

Wirex bitcoin reviews written by our Smart Money People, can help you to learn more about this Bitcoin wallet that claims to exclusively provide its users with the opportunity to buy, store, exchange and spend crypto or traditional currency. If you have used this Bitcoin service please share your experience and help others in their efforts to learn more about this product.

Wirex Bitcoin Wallet reviews (14)

Review of the Wirex, Bitcoin Wallet:

An easy way into crypto

Very easy to use and bitcoin cashback on card purchases is ideal. Would like to see the cashback extended to online purchases and removal of the £1 per month fee to get a 5* review Reviewed on: 16th January 2020

Alert scam

I've had multiple transactions fail with Wirex and their customer service has been absolutely useless in resolving the issue. Reviewed on: 22nd November 2023

extreme dissatisfaction with Wirex

I am writing to express my extreme dissatisfaction with Wirex. After closing my account with a significant balance, they have failed to respond to any of my emails. Despite the lack of a customer support phone number, I sent a legal notice in an attempt to claim my funds. This resulted in my account being unblocked, but Wirex disabled faster payments and Sepa payments, making it impossible for me to transfer my money through the app. When I tried to transfer funds using the Wirex Crypto wallet, the transfers remained pending for an extended period and ultimately never went through. Wirex initially claimed that the money had been sent, but later admitted that the transfer did not complete due to technical issues. Subsequently, they ceased responding to my emails and support requests for two weeks, leaving me in the dark about the status of my 31700 GBP. After more than two weeks of silence, they finally sent me a letter stating that they are working on resolving the issue. I urge others to investigate their actions as there are numerous similar verified reviews on Trustpilot detailing their illegal and fraudulent behavior. Thank you for your attention to this matter. Reviewed on: 22nd November 2023

Thanks so much

I appreciate Reviewed on: 9th April 2023

Best place for bitcoin

Very easy to use and very good cash back Reviewed on: 7th April 2023

Improving or closing down?

It's a challenging service user, which is NOT improving in last 2 years. They do NOT pay attention to most customer complains, customer support is (probably) run by a single person. Business idea and investment opportunities are very promising, but technical part of service is fiasco. Reviewed on: 26th January 2023

WirexApp.com is now a scam company

Definitely the worst service. Wirex closes your account saying false reasons like outstanding balance, which is totally false in my case. I'm not the only one, in the Wirex community and other sites you'll find a lot of complaints about this scam company. I suggest to those who use this service to ASAP withdraw your crypto and close your account, then move to other better service. Wirex will block you soon or later and ask for 30 GBP to send your remaining crypto to your bank account. #NotYourKeysNotYourCoins Reviewed on: 2nd December 2022

I was scammed

Stay away from this scammer , I lost about 40k to them I was in disarray , But I was introduced to skyline-recovery com and I got all my funds back . Reviewed on: 1st July 2022

Wirex Unblock Account

Hello all After 3 weeks of waiting and many tickets and complains submitted , and chat messages over and over again with same copy paste replies , finally Wirex unblocked my card account . They answered faster in Telegram and you can get in touch with them , very fast and helpful , i cant believe that i got unblocked now i can use my account and i want to share with you guys Their Instagram is @WirexappTeam which is very fast and reliable or by e-mail [email protected] but they respond with delay by email even after days Hope this will help everyone who has the same issue Reviewed on: 2nd February 2021