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Yellow Jersey: Cycle Insurance reviews

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4.84
Based on 423 reviews, last reviewed 12th Oct 2023
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Latest highest rating:

5

Value for money Yellow Jersey is a trusted brand and offers value for money Reviewed on: 12th October 2023
Adrian Wisner's avatar
Adrian Wisner

Latest lowest rating:

1

Don't expect a pay out Dont expect a pay pout if your bike is stolen Reviewed on: 28th March 2023
Gilly Carter's avatar
Gilly Carter
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About this product

At Smart Money People, we collect Yellow Jersey Cycle Insurance reviews from customers like you. If you're thinking of getting Yellow Jersey Cycle Insurance check out our reviews, or if you're an existing Yellow Jersey customer - please share your experiences with our community in order to help out others!

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Yellow Jersey Cycle Insurance reviews (423)

Understandable

5
Had my precious bicycle stolen from my van in the New Forest, was absolutely heartbroken, reported the theft to Yellow Jersey and proceeded with a claim, the guys at Yellow Jersey where tremendous dealing with my claim, very often insurance companies rub salt in wounds, but these guys provided a warm and understandable approach to an otherwise upsetting time, a special mention to a guy named Kien Dang who dealt with my claim, provisional throughout! Thanks Yellow Jersey for making the the otherwise upsetting time a whole lot easier. Reviewed on: 9th September 2020
Cornelis's avatar
Cornelis

Great Service!!!

5
Unfortunately I had to claim for a stolen bike earlier this year and Yellow Jersey couldn't have made the process easier. Would recommend. Reviewed on: 8th September 2020
M Webb's avatar
M Webb

No problem

5
No fuss great service paid out as promissed Reviewed on: 8th September 2020
ricky's avatar
ricky

Brilliant Company

5
Best service I have found and excellent customer service even throughout covid so I really recommend them. A pleasure to deal with. Reviewed on: 8th September 2020
William's avatar
William

Super simple, fast and friendly.

5
Despite claiming for some wheel damage months after the incident it was accepted without issue (policy states 28 day time limit). My assigned claims advisor, Jonathan, was knowledgeable and friendly. A few back and forth e-mails to confirm proof of purchase/components and a phone call to sum up was all I had to do. As an imported component and with a labour cost to re-build any insurer outsourcing to generic claims handlers would likely have given me the headache of explaining things and haggling prices and currency exchange rates. Instead, a fair price was offered first time and the money was with me within days. In fact from submitting the online form to the settlement offer was just 3 working days. Best of all it doesn't seem to have had a detrimental affect on my renewal premium and I recently renewed my policy for another year. Very impressed and have highly recommended YJI to my club mates. Reviewed on: 8th September 2020
adamski's avatar
adamski

Good company offering insurance for our ebikes

5
Quick response and payment following damage claim to our ebikes. Reviewed on: 8th September 2020
Stephen Connell's avatar
Stephen Connell

Great service

5
Had an accident and they went above and beyond, pointing out damage to my carbon bars I hadn’t noticed. All in all excellent Reviewed on: 8th September 2020
Garrick Ruggles's avatar
Garrick Ruggles

Fantastic Service

5
A very competitively priced product that provided real piece of mind when travelling overseas with so much high value kit Reviewed on: 8th September 2020
Mike Archer's avatar
Mike Archer

Prompt, friendly service

5
Really helpful service with regular communication when dealing with a claim following my bike being stolen. Thorough approach and caring follow ups meant I was able to receive full compensation within a timely manner Reviewed on: 8th September 2020
Hannah Bowen's avatar
Hannah Bowen

Very Responsive, Sorted my Bikes out Quickly!

5
I've made two claims with Yellow Jersey now, one for a crash in a race and once when I got hit by a car on my commute. On both occasions, they were very quick to respond, usually within hours of submitting a claim. They sent me out replacement products or settled with a cash value on items they couldn't replace and I was back on my bike shortly after! Would highly recommend, especially now they have brought their claims handlers in-house Reviewed on: 8th September 2020
jonsnell's avatar
jonsnell

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