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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6269 reviews)

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4.85

Based on 6,269 reviews, last reviewed 25th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

Review of the Zempler Bank (formerly Cashplus), Personal Account:

I had my account blocked.

I had my account blocked. I sent relevant documentation for the transaction. I called the bank to advise I needed my account unlocked as I had no monies for food or more importantly medical expenses. I was advised to call 999 Reviewed on: 13th September 2024

Never had any problems and customer service team are...

Never had any problems and customer service team are brilliant Reviewed on: 2nd April 2024

Fantastic banking made easy,, being an older gentlem...

Fantastic banking made easy,, being an older gentleman online apps can be difficult for me. With the closing of high street banks at first being a worry,, cash plus does all I need and more. Reviewed on: 1st April 2024

Good service but can't use huge amounts to pay conta...

Good service but can't use huge amounts to pay contactless Reviewed on: 30th March 2024

Since ive been a customer I've not had any issues.

Since ive been a customer I've not had any issues. Customer service is very prompt and on point everytime I've had to call Reviewed on: 29th March 2024

Outstanding banking.

The efficiency and professionalism demonstrated by you and your team have made my banking experience smooth and enjoyable. I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience. Reviewed on: 28th March 2024

Long term customer

Very simple and easy to use, with a great app. I have been a customer since 2011. Reviewed on: 28th March 2024

Brilliant account to have only thing i do get charge...

Brilliant account to have only thing i do get charged for taking money out at some cash points which i thinks is abit unfair but overall very happy Reviewed on: 27th March 2024

This bank is very worse service provide to their cus...

This bank is very worse service provide to their customers. Reviewed on: 27th March 2024

Always there to help.

Always there to help. Customer Services always help as well Reviewed on: 27th March 2024

Good bank in uk I'm happy customers

Good bank in uk I'm happy customers Reviewed on: 27th March 2024

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