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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6269 reviews)

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4.85

Based on 6,269 reviews, last reviewed 25th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

So my bank has just suddenly stopped processing paym...

So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees are all accounts I’ve previously sent money to, multiple times. Customer service told me to email “[email protected]. DOESNT EXIST. HELP Reviewed on: 25th September 2024

I had my account blocked.

I had my account blocked. I sent relevant documentation for the transaction. I called the bank to advise I needed my account unlocked as I had no monies for food or more importantly medical expenses. I was advised to call 999 Reviewed on: 13th September 2024

Alaway blocking our company AC .

Alaway blocking our company AC . Zempler has no money it blocks our accounts because they are low on cash . On one can help . Hide behind T&C etc etc must be exposed, scam bank Reviewed on: 9th September 2024

The Banks process for dealing with fraud is terrible.

This banks process for dealing with fraud is terrible. I have received an email saying that I have started an application which needs completing, the customer service representative refused to pass me to the fraud department or provide email contact details so I could register the fraud or gain confirmation it was being processed. Be warned Reviewed on: 31st July 2024

Great amazing couldn’t ask for better

Great amazing couldn’t ask for better Reviewed on: 5th June 2024

good rating for people like me

It's good service and I don't have to pay for subscription at all Reviewed on: 24th May 2024

Easy to use, very useful when abroad customer servic...

Easy to use, very useful when abroad customer service helpful Reviewed on: 27th April 2024

Great bank, easy to use app and excellent security p...

Great bank, easy to use app and excellent security process. Very useful for transfers e g, pay pal, friends and family. Would recommend Reviewed on: 13th April 2024

I have found cashplus bank an engaging bank and a pl...

I have found cashplus bank an engaging bank and a pleasure to deal with. Reviewed on: 12th April 2024

Great online bank.

Great online bank. Getting better all the time, for example, now don't charge for atm withdrawals Reviewed on: 11th April 2024

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