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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6269 reviews)

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4.85

Based on 6,269 reviews, last reviewed 25th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

Review of the Zempler Bank (formerly Cashplus), Personal Account:

I had my account blocked.

I had my account blocked. I sent relevant documentation for the transaction. I called the bank to advise I needed my account unlocked as I had no monies for food or more importantly medical expenses. I was advised to call 999 Reviewed on: 13th September 2024

Customer

Everytime I have issues with my account it always gets solved when I speak with customer service Reviewed on: 26th March 2024

absolute beginner

this is my first ever bank account and i have found it really simple to use Reviewed on: 26th March 2024

Customer service has been excellent.

Customer service has been excellent. Communications are clear from CashPlus. It has been a smooth experience so far. Highly recommended bank. Reviewed on: 26th March 2024

always helpfull, on phone or online

always helpfull, on phone or online Reviewed on: 25th March 2024

my experience was always great the customer service...

my experience was always great the customer service understands my enquiry Reviewed on: 25th March 2024

Cashplus Staff go the extra mile.

Cashplus Staff are always extremely helpful and cannot do enough to try and resolve any issues you have and let you know if they notice anything unusual happening on your account. Could not ask for a better service. Reviewed on: 25th March 2024

Best bank never had any issue with cash plus always...

Best bank never had any issue with cash plus always happy for bank with cash plus Reviewed on: 25th March 2024

Open to all customers good bank

I've had casholus for about 5-6 years they were the only bank to accept me and now I have multiple banks because of the creditbuilder payments which enhanced my credit Reviewed on: 25th March 2024

Absolutely excellent service with this account I hav...

Absolutely excellent service with this account I have with yourself,s. Reviewed on: 25th March 2024

Cashplus

Very easy to use and as good as any other banking app if not better Reviewed on: 25th March 2024

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