Smart Money People Logo

Zempler Bank (formerly Cashplus): Personal Account reviews

4.85
Based on 6,269 reviews, last reviewed 25th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024
kayleigh f's avatar
kayleigh f

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024
K W's avatar
K W

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

Review of the Zempler Bank (formerly Cashplus), Personal Account:

So my bank has just suddenly stopped processing paym...

1
So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees are all accounts I’ve previously sent money to, multiple times. Customer service told me to email “[email protected]. DOESNT EXIST. HELP Reviewed on: 25th September 2024

Communication is excellent, always let me know when...

5
Communication is excellent, always let me know when I'm into my overdraft, absolutely no problems, customer service is excellent too, very polite and helpful and supportive Reviewed on: 25th March 2024

ALL POSITIVE.

5
ALL POSITIVE., HELPFU;L JUST FEELS LIKE A HIGH STREET BANK Reviewed on: 25th March 2024

Cash plus is the very worse bank in the u.

1
Cash plus is the very worse bank in the u.K. I could not recomment anyone to open an account in this bank. Thanks Reviewed on: 25th March 2024

Easy to set up and use

5
Ease of setting up initially and ease of use afterwards. Reviewed on: 25th March 2024

very satisfied from manager plumbing business

5
very satisfied from manager plumbing business Reviewed on: 25th March 2024

Just ok cash very expensive fee when using overfraft

5
Just ok cash very expensive fee when using overfraft Reviewed on: 25th March 2024

Great Service and Prices

4
I have never had any issues it is a great service with low costs compared to other pre-paid cards on the market. I use mine almost everyday. Reviewed on: 25th March 2024

I have been with cashplus Bank for some years now, I...

5
I have been with cashplus Bank for some years now, I have found them to be a very professional and helpful outfit, I like the way they carry out there double security checks, Leading on to a firm I had a problem with, in which they gave a date as to when I had to agree to trial a book club, after deciding not to go with it, I found the firm had already withdrawn the money before the said date after getting my bank details from a parent company, cashplus sorted it for me, we'll worth a 5 star grading. Reviewed on: 25th March 2024

Information is explained very well.

5
Information is explained very well. Reviewed on: 25th March 2024

Phone calls

5
I rang a few times about different things and they sorted it out quickly Reviewed on: 25th March 2024

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Zempler Bank (formerly Cashplus) has a range of products available. Check the ratings of each product to find the right one for you. View all products