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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6269 reviews)

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4.85

Based on 6,269 reviews, last reviewed 25th Sep 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

Great bank

Trusting bank and also keeps me up to date with any fees or transactions.. have never had a problem with them Reviewed on: 13th March 2021

Easy to use money manager

A great simple way for me to control my spending money each money. Really helping me save and manage my money. Reviewed on: 13th March 2021

Very good

I am very happy with my bank they have helped us Reviewed on: 13th March 2021

Lack of knowledgeable support.

Advisers show lack of knowledge. Payments processed both in and out of accounts very slow. No allowance for lodgement of cheques Reviewed on: 13th March 2021

Amazing service

I love using cashplus as Ive never had any issues & I love the fact I can transfer from my GBP card to another currency card with them & not have any fees for transactions. Customer service is amazing too. Totally recommend them. Reviewed on: 13th March 2021

Customer focus

Any time I have needed to contact Cashplus I have always been treated with respect and had my query dealt with in a courteous and professional manner. I have also been kept up to date with anything that may affect my account. Reviewed on: 13th March 2021

Would recommend

Been with cash plus for several years now and never had any issues. Customer service team always helped with any queries I have had and always professional and friendly. Reviewed on: 13th March 2021

Ripped me off

Told me I’d applied for a product I never did, told the ombudsman I’d agreed to everything and he emails which I never had, now I’ve got a default on my credit file for something I never signed up for and had to pay off so I’ve just lost money for no reason, wouldn’t touch them ever again. Reviewed on: 13th March 2021

Safe banking

I have been very happy with my banking since joining Cashplus. Reviewed on: 13th March 2021

Easy

Great account, managed easily. Have recommended to friends and family Reviewed on: 13th March 2021

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