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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6269 reviews)

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4.85

Based on 6,269 reviews, last reviewed 25th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

So my bank has just suddenly stopped processing paym... So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees ar... Read more Reviewed on: 25th September 2024

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Personal Account reviews (6269)

Review of the Zempler Bank (formerly Cashplus), Personal Account:

So my bank has just suddenly stopped processing paym...

So my bank has just suddenly stopped processing payments with no explanation other than Payment failed, check the details and try again. The payees are all accounts I’ve previously sent money to, multiple times. Customer service told me to email “[email protected]. DOESNT EXIST. HELP Reviewed on: 25th September 2024

I instantly see everything it's all there very quick

I instantly see everything it's all there very quick Reviewed on: 24th March 2024

Straight forward bank .

Straight forward bank . no problems, no issues thank you Reviewed on: 24th March 2024

it's a very good bank, I've had no problems with it...

it's a very good bank, I've had no problems with it and it's very safe Reviewed on: 24th March 2024

Good Customer Service

Good Customer Service . Easy to manage online. Reviewed on: 24th March 2024

Professional and easy to use Online

Professional and easy to use Online Reviewed on: 24th March 2024

Cashplus have always been a very good bank.

I began searching for a pre-paid card over 5 years ago and came across cashplus on a review site,i was very impressed with the fees terms and conditions and signed up for my card,which arrived promptly Cashplus have always been a very good bank.I have been a customer for 5 years,and i have never had a problem.Getting through on the phone to customer services was sometimes a problem,but i have noticed a vast improvement in communication in recent years.I have used the credit builder option on my account several times and my credit rating now stands at 935 EXCELLENT!.I now have a overdraft facility should i wish to use it connected to my account..I wish cashplus the best for the future with there new name Zempler bank Reviewed on: 24th March 2024

Great when things go wrong

I judge any service not by how good things are when everything works but by how they react and solve problems. My card was subject to fruadulent transactions and I managed to speak to a human I could understand immediately who sorted the problem in one call. Reviewed on: 24th March 2024

Excellent bank which ha surprised me.

I’m have never had an issues with this bank which had not been resolved in a fast, professional and accountable manner. I find there IT systems to very user friendly and especially the security aspects are not overt complicated which I find so useful because I have to much in my life that I need to remember. Reviewed on: 24th March 2024

Just so easy to use and acesson your devices

Just so easy to use and acesson your devices Reviewed on: 24th March 2024

Easy to use App and facility.

Easy to use App and facility. Great value for money Reviewed on: 24th March 2024

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