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Zopa: Personal Loan reviews

4.94
Based on 63,722 reviews, last reviewed 9th Mar 2025
258900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

I was pre-approved a loan, I knew the exact amount a... I was pre-approved a loan, I knew the exact amount and interest rate was very clear, the app is easy to navigate and I can see amounts paid and outsta... Read more Reviewed on: 9th March 2025
Nichola H's avatar
Nichola H

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025
Karen R's avatar
Karen R

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63722)

Review of the Zopa, Personal Loan:

Loan settlement stress...

1
I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

I mattered!

5
I wanted to simplify my financial situation, but was worried about the whole process, especially about the prospect of having to talk to someone. I found the application straightforward, and was notified that I would be contacted. My worse scenario.. But the person who phoned me could not have been more pleasant. I felt the purpose of the call was to make sure I was taking the right affordable route to help my financial situation. I felt I mattered as an individual. Thank you! Reviewed on: 1st March 2025

Had a breakdown on my car and I need the car for work.

5
Had a breakdown on my car and I need the car for work. I had to replace a lot of parts. I was able to apply for a Zopa credit card so simply and easy to fill in the application Reviewed on: 1st March 2025

I’m very happy about Zopa and thank you so much for...

5
I’m very happy about Zopa and thank you so much for all Reviewed on: 1st March 2025

I have always found the rates very good and the fact...

5
I have always found the rates very good and the fact you have the option to pay off quicker and reduce monthly payments Reviewed on: 1st March 2025

Thumbs up for Zopa

5
Simple application process, quick decision & fantastic app to keep track of payments etc. Reviewed on: 1st March 2025

Asked for a small loan it was in my account within t...

5
Asked for a small loan it was in my account within the hour Apr was excellent they didn't ask me loads of questions discussed what would suit me pay back only small on top of loan you couldn't get a better rate anywhere I would highly recommend them 100 percent Reviewed on: 1st March 2025

Best company out there

5
I find the whole process very simple, clear and fast. Love online app too, very well structured and easy to navigate. It's great that you can make extra payments and/or repay the loan quicker Reviewed on: 28th February 2025

Excellent quality and service

5
I have had 3 loans each time administered very quickly Reviewed on: 28th February 2025

Easy to apply and the money was transferred to acct...

5
Easy to apply and the money was transferred to acct very quick. Reviewed on: 28th February 2025

It was straightforward, great offer and easy plan to...

5
It was straightforward, great offer and easy plan to follow. Very accommodating to o my needs and abilities financially. Very happy and grateful for the offer. Reviewed on: 28th February 2025

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