118 118 Money reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
118 118 Money reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 10,255 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
118 118 Money’s credit cards and personal loans are praised for their easy application, quick approvals, and helpful customer service. The app is often described as straightforward and convenient for managing accounts. However, many find the interest rates quite high, with some feeling the charges and communications can be overwhelming or frustrating.
Positive themes
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118 118 Money loans are quick to approve with fast money transfers and clear communication.
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The 118 118 Money credit card app is easy to use and makes managing payments simple.
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Customer service with 118 118 Money is friendly and helpful across loans and credit cards.
Negative themes
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Interest rates on both loans and credit cards are often described as very high or extortionate.
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Many users find customer service unhelpful or difficult to reach when problems arise.
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The credit card app and system sometimes cause frustration due to bugs and poor functionality.
About 118 118 Money
118 118 Money’s mission is to provide fair and accessible credit for those often overlooked by traditional lenders.
Once you’ve taken credit from 118 118 Money via a loan or credit card, you can manage your account via the website or mobile app.
118 118 Money offer a range of loans and credit cards.
118 118 Money at a glance
Reviews for 118 118 Money
Showing 11 of 10255 company reviews • Last reviewed within 7 days
Quick money on the same day, not even noticed the re...
Quick money on the same day, not even noticed the repayments going out each month either
You want to waste time applying for a loan.
118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept... 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my application was under review—it’s pointless. It’s been the same story for the last three days, so guys, please—do you really want to waste your time applying for this loan? Read more Read less
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5.00/5
Very good thank you very much
Very good thank you very much
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5.00/5
Good lender, helped solve my problem
Good lender, helped solve my problem
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5.00/5
Great really easy to use n pay each month
Great really easy to use n pay each month
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5.00/5
Great customer service
Really painless and friendly customer service needed to start credit building and I am very happy.
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5.00/5
Nice quick simple decision.
Nice quick simple decision. Funds in my bank within a day. And the simple things every time you made a payment you got a thank you text
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5.00/5
Excellent app and always easy to use
Excellent app and always easy to use
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5.00/5
Excellent customer service and being accessible to p...
Excellent customer service and being accessible to people with lower credit scores.
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5.00/5
10/10 - would recommend
Taking the loan out was a very easy process and I was informed of the ts&cs from the get go. If I have ever been... Taking the loan out was a very easy process and I was informed of the ts&cs from the get go. If I have ever been behind with payments or needed advice the team have always been helpful and have always reassured me that I have there support Read more Read less
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5.00/5
Excellent service provider
Cannot fault 118118 Money credit card excellent rates
Products from 118 118 Money
Showing all products offered by 118 118 Money
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
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