118 118 Money reviews
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118 118 Money reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 10,225 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
118 118 Money’s credit cards and personal loans are praised for their easy application, quick approvals, and helpful customer service. The app is often described as straightforward and convenient for managing accounts. However, many find the interest rates quite high, with some feeling the charges and communications can be overwhelming or frustrating.
Positive themes
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118 118 Money loans are quick to approve with fast money transfers and clear communication.
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The 118 118 Money credit card app is easy to use and makes managing payments simple.
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Customer service with 118 118 Money is friendly and helpful across loans and credit cards.
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Negative themes
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Interest rates on both loans and credit cards are often described as very high or extortionate.
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Many users find customer service unhelpful or difficult to reach when problems arise.
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The credit card app and system sometimes cause frustration due to bugs and poor functionality.
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About 118 118 Money
118 118 Money’s mission is to provide fair and accessible credit for those often overlooked by traditional lenders.
Once you’ve taken credit from 118 118 Money via a loan or credit card, you can manage your account via the website or mobile app.
118 118 Money offer a range of loans and credit cards.
118 118 Money at a glance
Reviews for 118 118 Money
Showing 11 of 10225 company reviews • Last reviewed within 7 days
So bad experience with 118 customer service
So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account... So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment . I screenshot my bank statement sent it to them as they requested but not received any reply from them . They keep asking for same name of account details of account. Repeatedly email. It is sadvery very sad! Read more Read less
It was easy to set up, and easy to pay...
It was easy to set up, and easy to pay back
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5/5
The 118 card was easy to apply for.
The 118 card was easy to apply for. The small level of credit was extended after a few months. Tools to ensure sensible spending are... The 118 card was easy to apply for. The small level of credit was extended after a few months. Tools to ensure sensible spending are provided. My card gives me flexibility with confidence that I am within a manageable limit. Read more Read less
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5/5
Received my affordable loan approved same day and th...
Received my affordable loan approved same day and the money was in my account. I would recommend to my family and friends. It's really a... Received my affordable loan approved same day and the money was in my account. I would recommend to my family and friends. It's really a no hassle loan and I would do it again for my next vacation. Thank you 118 118 Money for my personal loan Read more Read less
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5/5
Customer care excellent, money in your account in...
Customer care excellent, money in your account in less than 3 hrs .
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5/5
Excellent value for money and customer service
Excellent value for money and customer service
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5/5
FAST, QUICK DECISION AND CLEAR.
FAST, QUICK DECISION AND CLEAR. NO MUCKING AROUND, DECISION IN SECONDS AND TRANSFERRED WITHIN THE HOUR. THANK YOU
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5/5
Very good company and quality recommend
Very good company and quality recommend
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5/5
Fixed and best apr , got money in my bank account ve...
Fixed and best apr , got money in my bank account very soon
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5/5
Very good quick response quick response
Very good quick response quick response
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5/5
Very easy, accessible and better rate
Very easy, accessible and better rate
Products from 118 118 Money
Showing all products offered by 118 118 Money
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Credit card
by 118 118 Money118 118 Money’s credit cards are designed to help you build and improve your credit score. If accepted, you’ll be offered a guaranteed personalised credit limit and there are no...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
Personal loan
by 118 118 Money118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months. You can check your eligibility for a 118 118 Money loan with no impact to...
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