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ARAG UK: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 3.67 (15 reviews)

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2.85

Based on 15 reviews, last reviewed 4th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

4 star

3 star

2 star

33%

Latest highest rating:

5

Very helpful and professional Knew immediately what I needed and provided all relevant information Reviewed on: 16th September 2018

Latest lowest rating:

1

Don't bother, they won't help you anyway! Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered.... Read more Reviewed on: 4th April 2024

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About this product

AGAG UK providers Home Emergency Cover for domestic emergencies such as loss of power supply or even the very dreaded vermin infestation. If you have an ARAG Home Emergency Cover policy, please share your feedback here today.

ARAG UK Home Emergency Cover reviews (15)

Review of the ARAG UK, Home Emergency Cover:

Don't bother, they won't help you anyway!

Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered. A broken door wouldn't be replaced but simply boarded up, nice. Who would want that? A broken tap resulted in a house without water not covered because of policy wording. Useless and a waste of money. AVOID at all costs! Reviewed on: 4th April 2024

Poor service, left in the lurch.

Find leak at 0600, tried to find and isolate leak. Ring home emergency line at 0953 with a major leak. Emergency plumber will arrive between 1200-1600 hours. Not a local plumber, based in Blackburn I'm in Bolton. Turns up at 1650, took 4 photos, filled in a app on his phone and left after 8 minutes saying he couldn't fix or touch it. Rang the emergency line again to be told, we've done our bit, call your insurers, it's with them now. By this time our insurers, RSA had closed and nobody wanted to now. Still had a major water leak, luckily we got it turned off in the street by a friendly local plumber. Ground floor drenched by now. Shambles Reviewed on: 8th August 2018

Toilet broke

Brilliant service. Came out immediately and had parts on the van. Fixed within 20 mins. Reviewed on: 7th August 2018

Wasp nest

I was on a mates holiday in Spain when the wife discovered a wasps nest at home. I explained the situation to the call handler and she arranged everything very quickly and efficiently. It saved me a lot of grief when I got back home Reviewed on: 29th July 2018