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ARAG UK reviews

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Rated Average 3.14/5

ARAG UK reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Average based on 18 product reviews

Average score of 3.14/5
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
Reviews for ARAG UK have trended positively over the past 90 days

Latest positive rating

5/5

ARAG ARE NUMBER ONE ENTRUSTED

ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the peace of... ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the peace of mind they offer is invaluable. From handling complex legal matters to providing straightforward guidance, they’ve consistently delivered top-tier support. What truly sets ARAG apart is their accessibility and commitment to helping clients navigate legal challenges with confidence. Their claims process is smooth, and their expert team ensures that every concern is addressed with professionalism and care. If you're looking for a trustworthy legal expenses insurer that puts customers first, ARAG is a fantastic choice. Highly recommended! Read more Read less

Latest negative rating

1/5

24 hrs without toilet

Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call.... Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mobile down incorrectly . Still no call or plumber Read more Read less

About ARAG UK

ARAG UK reviews can help you to find out a little bit more about this specialist legal expenses insurance provider, based in Bristol. Our reviews aim to help consumers like you to get the inside track on financial firms like ARAG UK, so please share your own review if you have a policy with them.

Reviews for ARAG UK

Showing 11 of 18 company reviews Last reviewed within 7 days

ARAG ARE NUMBER ONE ENTRUSTED

Home Emergency Cover 12th June 2025

ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the peace of... ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the peace of mind they offer is invaluable. From handling complex legal matters to providing straightforward guidance, they’ve consistently delivered top-tier support. What truly sets ARAG apart is their accessibility and commitment to helping clients navigate legal challenges with confidence. Their claims process is smooth, and their expert team ensures that every concern is addressed with professionalism and care. If you're looking for a trustworthy legal expenses insurer that puts customers first, ARAG is a fantastic choice. Highly recommended! Read more Read less

Rated Excellent 5/5
Read more product reviews

fantastic- the service is amazing

Home Emergency Cover 4th March 2025

fantastic- the service is amazing

Rated Excellent 5/5
Read more product reviews
  • 1/5

    24 hrs without toilet

    Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call.... Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mobile down incorrectly . Still no call or plumber Read more Read less

  • 1/5

    Don't bother, they won't help you anyway!

    Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to... Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered. A broken door wouldn't be replaced but simply boarded up, nice. Who would want that? A broken tap resulted in a house without water not covered because of policy wording. Useless and a waste of money. AVOID at all costs! Read more Read less

  • 1/5

    ARAG is super corrupt and fraudulent!!!

    ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail... ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail my tribunal case. FRAUD FRAUD FRAUD!!!, If your work-place Union/Association Insures with ARAG, your company is corrupt. Read more Read less

  • 1/5

    ARAG failed to comply with policy

    After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing.... After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing. They authorised a solicitor to apply to court to apply for my case file from a solicitor refusing to hand it over. They then changed their mind and referred me to the Ombudsman if I wanted it. The solicitor appointed ignored evidence and said he could not proceed without my file. I offered to pay for the court process to obtain my file as ARAG dragged their feet before refusing to apply. Keep well away from this company. They do not act in your interests and are a disgrace. Read more Read less

  • 5/5

    Very helpful and professional

    Knew immediately what I needed and provided all relevant information

  • 5/5

    claim experience

    I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate... I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate with my situation, the contractors were timely, polite and done an amazing job!!! Well done ARAG  Read more Read less

    {"display":"J","full_name":"J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Cover
    J 11th September 2018
  • 5/5

    Really good service

    Came home to find leaking toilet quickly sorted without hassle

    {"display":"Hartley","full_name":"Hartley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/92692.png"}}'s avatar
    Home Emergency Cover
    Hartley 9th September 2018
  • 5/5

    Rapid response to water leak

    Luckily the policy included accidental damage and when my husband dislodged the valve when trying to blead a radiator help was quick to arrive.

    {"display":"Anna","full_name":"Anna","avatar":{"url":"\/assets\/uploads\/avatars\/users\/92690.png"}}'s avatar
    Home Emergency Cover
    Anna 6th September 2018
  • 5/5

    Very fast and efficient service :-)

    My boiler broke down with no pressure at all being retained. I called the ARAG helpline and an engineer was soon despatched who diagnosed the... My boiler broke down with no pressure at all being retained. I called the ARAG helpline and an engineer was soon despatched who diagnosed the problem and quickly fixed it. All the costs were met by the policy. I would therefore definitely recommend the cover. Read more Read less

    Products from ARAG UK

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