Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call.... Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mobile down incorrectly . Still no call or plumber Read more Read less

Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to... Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered. A broken door wouldn't be replaced but simply boarded up, nice. Who would want that? A broken tap resulted in a house without water not covered because of policy wording. Useless and a waste of money. AVOID at all costs! Read more Read less

ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail... ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail my tribunal case. FRAUD FRAUD FRAUD!!!, If your work-place Union/Association Insures with ARAG, your company is corrupt. Read more Read less

After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing.... After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing. They authorised a solicitor to apply to court to apply for my case file from a solicitor refusing to hand it over. They then changed their mind and referred me to the Ombudsman if I wanted it. The solicitor appointed ignored evidence and said he could not proceed without my file. I offered to pay for the court process to obtain my file as ARAG dragged their feet before refusing to apply. Keep well away from this company. They do not act in your interests and are a disgrace. Read more Read less

Knew immediately what I needed and provided all relevant information

I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate... I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate with my situation, the contractors were timely, polite and done an amazing job!!! Well done ARAG  Read more Read less

Came home to find leaking toilet quickly sorted without hassle

Luckily the policy included accidental damage and when my husband dislodged the valve when trying to blead a radiator help was quick to arrive.

My boiler broke down with no pressure at all being retained. I called the ARAG helpline and an engineer was soon despatched who diagnosed the... My boiler broke down with no pressure at all being retained. I called the ARAG helpline and an engineer was soon despatched who diagnosed the problem and quickly fixed it. All the costs were met by the policy. I would therefore definitely recommend the cover. Read more Read less