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ARAG UK: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 3.67 (18 reviews)

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3.14

Based on 18 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

67%

4 star

3 star

2 star

33%

Latest highest rating:

5

ARAG ARE NUMBER ONE ENTRUSTED ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the ... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

24 hrs without toilet Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mo... Read more Reviewed on: 4th February 2025

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About this product

AGAG UK providers Home Emergency Cover for domestic emergencies such as loss of power supply or even the very dreaded vermin infestation. If you have an ARAG Home Emergency Cover policy, please share your feedback here today.

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ARAG UK Home Emergency Cover reviews (18)

ARAG ARE NUMBER ONE ENTRUSTED

ARAG: ARAG has been an absolute lifesaver when it comes to legal protection. Their services are reliable, their advisors are knowledgeable, and the peace of mind they offer is invaluable. From handling complex legal matters to providing straightforward guidance, they’ve consistently delivered top-tier support. What truly sets ARAG apart is their accessibility and commitment to helping clients navigate legal challenges with confidence. Their claims process is smooth, and their expert team ensures that every concern is addressed with professionalism and care. If you're looking for a trustworthy legal expenses insurer that puts customers first, ARAG is a fantastic choice. Highly recommended! Reviewed on: 12th June 2025

fantastic- the service is amazing

fantastic- the service is amazing Reviewed on: 4th March 2025

24 hrs without toilet

Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mobile down incorrectly . Still no call or plumber Reviewed on: 4th February 2025

Don't bother, they won't help you anyway!

Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered. A broken door wouldn't be replaced but simply boarded up, nice. Who would want that? A broken tap resulted in a house without water not covered because of policy wording. Useless and a waste of money. AVOID at all costs! Reviewed on: 4th April 2024

ARAG is super corrupt and fraudulent!!!

ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail my tribunal case. FRAUD FRAUD FRAUD!!!, If your work-place Union/Association Insures with ARAG, your company is corrupt. Reviewed on: 27th May 2021

ARAG failed to comply with policy

After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing. They authorised a solicitor to apply to court to apply for my case file from a solicitor refusing to hand it over. They then changed their mind and referred me to the Ombudsman if I wanted it. The solicitor appointed ignored evidence and said he could not proceed without my file. I offered to pay for the court process to obtain my file as ARAG dragged their feet before refusing to apply. Keep well away from this company. They do not act in your interests and are a disgrace. Reviewed on: 22nd May 2019

Very helpful and professional

Knew immediately what I needed and provided all relevant information Reviewed on: 16th September 2018

claim experience

I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate with my situation, the contractors were timely, polite and done an amazing job!!! Well done ARAG  Reviewed on: 11th September 2018

Really good service

Came home to find leaking toilet quickly sorted without hassle Reviewed on: 9th September 2018

Rapid response to water leak

Luckily the policy included accidental damage and when my husband dislodged the valve when trying to blead a radiator help was quick to arrive. Reviewed on: 6th September 2018