Smart Money People Logo
Share this page
Link copied

ARAG UK: Home Emergency Cover reviews

View other ARAG UK products
2.84
Based on 17 reviews, last reviewed 4th Mar 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
65%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
35%

Latest highest rating:

5

fantastic- the service is amazing fantastic- the service is amazing Reviewed on: 4th March 2025
James Spizer's avatar
James Spizer

Latest lowest rating:

1

24 hrs without toilet Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mo... Read more Reviewed on: 4th February 2025
Gillian B's avatar
Gillian B
Read all reviews Write a review

About this product

AGAG UK providers Home Emergency Cover for domestic emergencies such as loss of power supply or even the very dreaded vermin infestation. If you have an ARAG Home Emergency Cover policy, please share your feedback here today.

Review ARAG UK: Home Emergency Cover now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

ARAG UK Home Emergency Cover reviews (17)

fantastic- the service is amazing

5
fantastic- the service is amazing Reviewed on: 4th March 2025
James Spizer's avatar
James Spizer

24 hrs without toilet

1
Called at 12 midday 3.2.25 My 94 yr old Dad has no working toilet. Not blocked but won’t flush. 24 hrs later still no call. Apparently they took my mobile down incorrectly . Still no call or plumber Reviewed on: 4th February 2025
Gillian B's avatar
Gillian B

Don't bother, they won't help you anyway!

1
Called the emergency number several times, either had to wait endlessly only for the call to be dropped or was told what I had to fix was not covered. A broken door wouldn't be replaced but simply boarded up, nice. Who would want that? A broken tap resulted in a house without water not covered because of policy wording. Useless and a waste of money. AVOID at all costs! Reviewed on: 4th April 2024
John Galt's avatar
John Galt

ARAG is super corrupt and fraudulent!!!

1
ARAG is super corrupt and fraudulent. I worked for a City of London Construction Insurance firm and both colluded with a corrupt solicitor to fail my tribunal case. FRAUD FRAUD FRAUD!!!, If your work-place Union/Association Insures with ARAG, your company is corrupt. Reviewed on: 27th May 2021
Anonymous's avatar
Anonymous

ARAG failed to comply with policy

1
After being insured with ARAG for years I used them in relation to a claim for professional negligence. They promised lots and delivered absolutely nothing. They authorised a solicitor to apply to court to apply for my case file from a solicitor refusing to hand it over. They then changed their mind and referred me to the Ombudsman if I wanted it. The solicitor appointed ignored evidence and said he could not proceed without my file. I offered to pay for the court process to obtain my file as ARAG dragged their feet before refusing to apply. Keep well away from this company. They do not act in your interests and are a disgrace. Reviewed on: 22nd May 2019
Dave N Tan Pugh's avatar
Dave N Tan Pugh

Very helpful and professional

5
Knew immediately what I needed and provided all relevant information Reviewed on: 16th September 2018
Jude Harper's avatar
Jude Harper

claim experience

5
I had the unfortunate event of having to use my Home Emergency which is provided by ARAG. Everyone I spoke with was professional and considerate with my situation, the contractors were timely, polite and done an amazing job!!! Well done ARAG  Reviewed on: 11th September 2018
J's avatar
J

Really good service

5
Came home to find leaking toilet quickly sorted without hassle Reviewed on: 9th September 2018
Hartley's avatar
Hartley

Rapid response to water leak

5
Luckily the policy included accidental damage and when my husband dislodged the valve when trying to blead a radiator help was quick to arrive. Reviewed on: 6th September 2018
Anna's avatar
Anna

Very fast and efficient service :-)

5
My boiler broke down with no pressure at all being retained. I called the ARAG helpline and an engineer was soon despatched who diagnosed the problem and quickly fixed it. All the costs were met by the policy. I would therefore definitely recommend the cover. Reviewed on: 28th August 2018
Paul Upton's avatar
Paul Upton

Review ARAG UK: Home Emergency Cover now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill