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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4821 reviews)

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4.43

Based on 4,821 reviews, last reviewed 13th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Bank Account reviews (4821)

Review of the Barclays, Bank Account:

Good bank

Always I loved this bank , the staff was always very carefully. Reviewed on: 3rd April 2023

Very helpful advice after alert

Sadly i have been targeted by scammers via phone telling me my account is hacked etc. I put the phone down and went straight to my local Barclays branch where a helpful worker went through all the possible solutions to avoid these scams and the steps i needed to do. Very pleased in general with the customer service on this occasion. I was assured that my bank account was safe and secure. Reviewed on: 10th April 2023

Will always be a barclays customer!!!

I've been with barlcays for many many years, as have quite literally every single member of my family. whether i'm using the app or im at the barclays office and talking to staff, i am 100% certain my needs will be met every single time without fail. the barclays app is amazing, the staff are amazing, on the phone and in person and barclays have been and continue to do amazing things. one of the most trustworthy banks out there!! Reviewed on: 9th April 2023

good bank

the app is brilliant, barclays keep you informed if any problem to your account Reviewed on: 8th April 2023

Dereliction of consumer duty

After transferring savings from my Barclays account to their Rainy Day Saver account, Barclays blocked access to and then closed my account. As well as refusing to return my funds to me, Barclays have been uncooperative, dismissive and negligent in their communication with me. The matter remains unresolved after several months. There is a complete lack of care for the customer; they have made me feel like a criminal. Reviewed on: 7th April 2023

They are an excellent bank

They help me a lot in finding scammers and giving money back on time Reviewed on: 6th April 2023

Amazing

Been with Barclays over 10 years. Really good high street bank with plenty of branches around makes it easy for high touch customers Reviewed on: 6th April 2023

Great

Great service always sorted on time Reviewed on: 6th April 2023

Barclays is good

It’s good. Very very good. Maybe too good? Reviewed on: 6th April 2023

Savings account

Fantastic bank. Most efficient banking system, both telephone and online. Great customer service. Offer financial support without tedious process. I feel it is one of the best banks. Reviewed on: 5th April 2023

Exceptional customer service

Never had a issue with Barclays banking been with them for 11 years any queries I’ve had with my bank has been dealt with the same day. Reviewed on: 5th April 2023

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