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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4820 reviews)

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4.43

Based on 4,820 reviews, last reviewed 14th Oct 2024

75% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

2

I can't stand what it has become. I can't stand what it has become. It had deteriorated over the last 20 years. I preferred it when the setting was more formal. Stop shutting down bran... Read more Reviewed on: 14th October 2024

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About this product

Barclays’ Bank Account has options for sole accounts and joint accounts. The Bank Account has access to a mobile banking app with a range of money management tools. Account holders can also apply for an arranged overdraft.

Reading customer reviews can help you decide if a provider and its products are right for you. At Smart Money People, we collect Barclays Bank Account reviews to help you make an informed decision when choosing your new current account.

Find out why existing account holders chose Barclays as their banking provider and how satisfied they’ve been with their Bank Account. Learn more about the mobile banking app and the features that are available. Read about genuine experiences with the Barclays customer service team to learn how the provider handles customer issues. Find out if existing customers would recommend the account to their family and friends. All of this and more can be found in our Barclays Bank Account reviews.

If you have a Barclays Bank Account, write a review to help others like you make better financial decisions. Share why you chose the Bank Account and if you’ve been satisfied so far. Do you have a sole account or a joint account? Was the application process simple? What are the main pros and cons you’ve experienced? If you’ve had any experience with the customer service team, were they friendly and helpful? Would you recommend the account to your family and friends? Write an honest Barclays Bank Account review today.

Barclays Bank Account reviews (4820)

Review of the Barclays, Bank Account:

Easy to open an account

I was a UK resident but not citizen recently arrived in the UK. I went to several banks to open an account but found them uninterested and unhelpful, except Barclays. Several years later I am still with them. Reviewed on: 15th February 2016

Bank? What bank??

They've closed almost every branch and have removed the cash bonus on the blue rewards . When you try and do any in person banking you have to find a "pop-up" and 9 times out of 10 you just get told to go and do it online Reviewed on: 31st August 2024

A reliable brand, providing everyday banking

A reliable brand, providing everyday banking Reviewed on: 30th August 2024

Banking needs reform,

Banking needs reform, many banks are going online and ditching bricks and mortar access. I say let the over paid managers be replaced with software too. Reviewed on: 25th August 2024

Decent enough bank

I've been with them a long time and have found my account easy to use & access whenever I need to. There are no benefits along with my account though as well as no overdraft which makes it difficult to beat other account providers Reviewed on: 24th August 2024

Great products

Had a current account for 30 years and never had an issue or anyproblems Reviewed on: 24th August 2024

Been a customer for 17 years and they have recently...

Been a customer for 17 years and they have recently closed my local branch without informing me. I had a problem with the online banking app so phoned customer services. The person only liked the sound of own voice and didn’t really listen to what I had to say. I in particular don’t like that I couldn’t go to my branch to sort out this issue! It’s utterly disgusting!! Reviewed on: 14th August 2024

Out in the cold....

Barclays are about to scrap their Blue Rewards scheme and replace it by a deal with Apple that needs an App and I don't have a smart phone. So I so-called improvement completely bypasses me as a customer since 1969 Reviewed on: 1st August 2024

I had a deeply disappointing and frustrating experie...

I had a deeply disappointing and frustrating experience with Barclays Bank that has left me without access to my money and savings. Without any prior notification, Barclays abruptly closed my bank account, freezing all my funds. This was shocking and alarming, as it left me unable to access my money, which includes both my daily funds and significant savings. The lack of communication from Barclays throughout this ordeal has been appalling. I was not informed in advance of the account closure, and the customer service has been unhelpful and evasive. I made numerous calls to their customer service, only to be met with vague responses and a lack of clarity about the status of my funds. They instructed me to send a letter to their headquarters, which I promptly did, but I received no response. This bureaucratic runaround has been incredibly stressful, and it seems like they are making it as difficult as possible for me to get my money back. It feels like Barclays has effectively stolen my money, as they have not provided any legitimate reason for holding my funds, nor have they offered any solutions or timelines for resolution. The bank's failure to communicate, lack of transparency, and poor customer service are utterly unacceptable. I would strongly caution anyone against banking with Barclays, as my experience has shown that they cannot be trusted to handle your money responsibly or provide adequate customer support. Reviewed on: 29th July 2024

Great experience with Barclays

I have had a Barclays account for 18 years, I have always had a great experience with them and have gone on to open multiple other accounts too. Reviewed on: 25th July 2024

Unable to do much My advice..... avoid Barclays!

Unable to do much at all in branch except getting the very simplest of instructions carried out - have to book an appointment to see someone (at best a week ahead, on one occasion two weeks!) Local branch closed some time ago now have to travel into the centre of town. Barclays lost my original registration of a Power of Attorney on aunt's account (she's elderly with Alzheimers) so it took 14 days in all to set up. Letter received confirming online banking set up - try to pay the bill for aunt's respite care and system states I have to apply for a PINsentry card reader.... no mention of this on online banking confirmation letter! Worse still my covering letter with the PoA registration application specifically stated that there was urgent need to pay a bill on my aunt's behalf. I have no good experience with Barclays at all :( Reviewed on: 11th July 2024

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