Barclays Bank Account Reviews

Ratings based on 4271 reviews Last review 1 week ago

Barclays bank account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays current account reviews to find out what life as a Barclays customer is really like. And remember, if...

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Barclays bank account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays current account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays bank account reviews. Together, we can make financial services work better for everyone.

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Your Bank Account Reviews (4271)

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27th November 2020

Appalling.. No customer care

Appalling. Can't believe l just read barclays reviews now before l write my review. It's...

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Appalling. Can't believe l just read barclays reviews now before l write my review. It's unbelievable.
I have had my online banking blocked.. Well l need to sort it out through the phone.l have waited for 35mins to talk on the phone which was cut before l even spoke to any one. Surely, Barclays, you know how this means to us during the pandemic. The customer care is non existent if not operational. Well in this time of economic restraints, can't believe this is the way you treat your customers.

George 's avatarGeorge
(0)
25th October 2020

account locked

accounts locked. Phone calls upto 2 hours five and on the phone now. I was asked loads of questions and told its been unlocked tried to make a payment and its delayed again - I will move all my money as soon as they will let me !

John Young's avatarJohn Young
(0)
8th October 2020

Poor bank. Poor services

I'm not happy with the service I'm provided. There never is offers for me to take out for example a over draft and there never has been since I've been banking with you for over 8 years or more. I earn over £4,000 a month most months, I will pay the ...

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I'm not happy with the service I'm provided. There never is offers for me to take out for example a over draft and there never has been since I've been banking with you for over 8 years or more. I earn over £4,000 a month most months, I will pay the remaining loan balance off which is very low now and I will be leaving this bank. The bank is too hard work for me I struggle to call the bank never mind use the card reader which I have never been able to use or keep, I work and travel and this is no good for me. To even send a message to you you have to use the machine. Not happy at all. I've asked to leave once before to lloyds and you did not accept that move so I will be going to the fianaical ombudsman for advice on why you are able to put a stop to it.

Pip's avatarPip
(0)
6th October 2020

Ridiculous Wait Times

Barclays have put a block on my debit card and it is now impossible to get through to the team to unblock it, I've spent hours - so much for premier banking! I've been with Barclays for 20 + years and will now be leaving!

Lloyd Nicholson's avatarLloyd Nicholson
(0)
18th September 2020

Barclays - best bank

Have dealt with Barclays bank for many years now, always extremely accommodating, friendly, helpful, happy staff. It is never too much trouble for them. Online and app banking system is also so easy to use.

Shani Edwards 's avatarShani Edwards
(0)
16th September 2020

Great friendly service however required

I feel that Barclays bank offers second to none service whether in the branch or through their app. It is so easy to use their facilities and I wouldn't hesitate to recommend them.

Sharron Page's avatarSharron Page
(0)
11th September 2020

Bank

I have been with Barclays for a number of years they have always been understanding very helpful and polite every time I go in to see them if I have a problem it is always doubt with I do not need to go anywhere else as this is the best bank I've been...

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I have been with Barclays for a number of years they have always been understanding very helpful and polite every time I go in to see them if I have a problem it is always doubt with I do not need to go anywhere else as this is the best bank I've been with

Sandra 's avatarSandra
(0)
2nd September 2020

Very Good

never had an issue with this bank even when I've gone overdraft they send out a text with a time limit in witch i need to bring my balance back to £0 and always managed to do so in time

Vanessa's avatarVanessa
(0)
11th August 2020

Ridiculous wait times

I've been a Barclays customer for over 15 years and never had a serious problem, until now. Their app and online banking options are usually sufficient to manage my accounts these days, but on the rare occasion I have needed to speak with someone on...

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I've been a Barclays customer for over 15 years and never had a serious problem, until now. Their app and online banking options are usually sufficient to manage my accounts these days, but on the rare occasion I have needed to speak with someone on the phone, I've had mixed experiences.

Of course, I'm aware that banks and other companies have longer wait times than "normal" at the moment, but under no circumstances is waiting almost two hours for customer services to answer the phone acceptable. When I finally did get through, the gentleman I spoke to was both polite and helpful. Otherwise, I'd be switching banks immediately.

Leo's avatarLeo
(0)
17th July 2020

RUBBISH

If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two...

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If you joint this bank expect HOURS on the phone waiting to talk to someone, who when you finally get through they can't help so transfer you BACK TO THE ORIGINAL PHONE QUEUE. This my late dads bank, I managed to get POA account but still after two weeks can't get online to access my dads estate

AJB's avatarAJB
(1)

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