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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4877 reviews)

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4.48

Based on 4,877 reviews, last reviewed 15th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Barclays blocked a transfer from my own Lloyds accou... Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me fin... Read more Reviewed on: 15th November 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4877)

Barclays blocked a transfer from my own Lloyds accou...

Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me financial loss and serious stress. Other banks like Lloyds and RBS resolved similar issues within hours, but Barclays' support was slow and unhelpful. They demanded proof of income and told me I'd have to wait at least two business days after submitting documents. The transfer came from a legitimate business account (NatWest), so I don't understand why Barclays doesn't trust other major banks. It's not like I deposited cash -everything was from verified bank accounts. I'm a Premier customer, so I could contact support in- stantly, but it was useless if the staff couldn't actually help. The "Premier" benefits are pointless compared to other banks. For example, when Lloyds froze my money, I called them and they fixed everything in 5 minutes- and their Premier account offers much better benefits. The process at Barclays is slow, confusing, and causes unnecessary hardship. At least in my case, I'll have to pay interest on overdrafts because my money is blocked (which is bad enough, it should be compensated if you ask me), but some people might not even have that option-they could lose their credit score or even have to ask friends for money just to buy food, all because their salary is stuck at Barclays. My advice: Avoid Barclays. Open an account with any other bank-literally anyone else. You'll get better service and less stress. With Barclays, you'll only get a very bad mobile banking app (honestly, it's only slightly better than HSBC's, but still much worse than NatWest, Lloyds, or even Nationwide). Bad app, bad support, they lock your money for days when nothing is suspicious if you use common sense like other banks system do. Nothing special with them, only stress. You can see there are plenty of people online having the same problem as me with this bank. Reviewed on: 15th November 2025

Still No Access to My Own Money Barclays Actively...

Still No Access to My Own Money – Barclays Actively Blocking Me This is a follow-up to my previous review, and shockingly, the situation has only gotten worse. I still have no access to my own money. Despite passing every security check, raising a formal complaint, and even visiting a branch in person, Barclays continues to block me from accessing my account. The call centre agents are unable (or unwilling) to help, the branch staff are powerless, and no one takes ownership. It feels like Barclays is now actively preventing me from accessing my own funds — with zero explanation and zero accountability. I’ve detailed this issue in a formal complaint, citing legal and regulatory obligations Barclays is clearly breaching — including FCA rules and the Payment Services Regulations — yet there's been no resolution and no urgency. Just silence. This is not just poor service — it’s deeply concerning behaviour from a bank entrusted with people’s money. If you're considering banking with Barclays, I strongly urge you to think twice. They’re shutting branches, outsourcing support, and leaving long-term customers completely stranded. Absolutely disgraceful. Barclays are a disgrace Barclays are a disgrace. Logged in to transfer my own money, got through security, and they still locked my account. Rang customer service and, as usual, ended up with an overseas call centre that couldn’t fix anything. Instead of helping, the agent made it worse and completely locked me out of both online banking and my account. Now I’ve been told I have to drag myself into a branch — except Barclays have shut every local branch near me, and the city centre one shuts at 2pm. How are customers supposed to function when you can’t fix issues on the phone and can’t even get to a branch? It’s chaos. Barclays don’t care about customers anymore, only shareholders. Outsourcing to useless call centres, closing branches, and leaving people stranded. Shocking service, shocking attitude, and no respect for the people who trust them with their money. Reviewed on: 5th September 2025

Best barclays

Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Good but Unsatisfied

Overall experience with Barclays since 2015 has been great but there’s room for improvement in dealing with low income earners. An account of over a decade should not be close because a customer informed the bank of their current life challenges. Reviewed on: 14th June 2025

barclays has been good.

barclays has been good. have used them for years both home and abroad. i had an issue with a payment bouncing but they told me straight away so i was able to amend the problem by transferring more money in. it is so easy to transfer money between accounts and to others Reviewed on: 12th June 2025

Brilliant bank and app easy to use

I’ve been with Barclays for many many years now, and they have always been a great bank to be with. The app is so easy to use to transfer or just check your account balance. I won’t be changing to any other bank as it’s always been great and very good customer service too. Reviewed on: 12th June 2025

Been with Barclays for 16 years now never had any i...

Been with Barclays for 16 years now never had any issues, so I always stayed with them. Reviewed on: 9th June 2025

Problem Solver's

Always there to sort out a problem, in particular when someone hacked my account and purchased several items, they sorted out the problem very quickly and put extra preventative actions onto my account Reviewed on: 21st April 2025

Excellent service, I send, receive and safe money ea...

Excellent service, I send, receive and safe money easily. Thanks very much for that Barclays Reviewed on: 19th April 2025

Used them for years and never had an issue until I n...

Used them for years and never had an issue until I needed help and they were not helpful and made it very hard to resolve Reviewed on: 17th April 2025

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