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Barclays Bank Account Reviews

Ratings based on 564 reviews Last review 2 days ago

Barclays bank account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays current account reviews to find out what life as a Barclays customer is really like. And remember, if...

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Barclays bank account reviews come from people like you! With so many different current accounts now available, you can read these honest Barclays current account reviews to find out what life as a Barclays customer is really like. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Barclays bank account reviews. Together, we can make financial services work better for everyone.

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Your Bank Account Reviews (564)

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6th May 2018

Great... until something goes wrong

Generally no problems, but someone did use my account to make 3 pricey deliveroo orders. I had barely had the card a few months, and am exceptionally careful with my details. However the letter I received from Barclays over my experience was frankly...

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Generally no problems, but someone did use my account to make 3 pricey deliveroo orders. I had barely had the card a few months, and am exceptionally careful with my details. However the letter I received from Barclays over my experience was frankly insulting. Despite responding 'N' within seconds to their 'Did you make these payments Y/N' text, and receiving a confirmation reply, they insisted by letter that my text reply and subsequent phone calls had not happened, and on this occasion they had decided to give me back the money taken, but made it very clear that they believed the transactions were genuine only because I apparently hadn't responded.

vf's avatarvfLevel 1
(1)
22nd April 2018

Everything has been sorted the easiest way

There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30...

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There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30 min someone from Barclays contacted me by phone to help me sort out this problem. Everything has been done extremely easy way with apologising and compensation from Barclays. I am a Barclays' customer since 2009 I think and I am absolutely satisfied with its service. Thank you

Olga's avatarOlgaLevel 1
(0)
9th April 2018

Mobile app absolute rubbish

Constant problems with the mobile app not connecting. It says sorry try again later every time. Today asked me to download an updated version from Google Play which I did - wiped out all my details - had to start all over again, losing all payees I...

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Constant problems with the mobile app not connecting. It says sorry try again later every time. Today asked me to download an updated version from Google Play which I did - wiped out all my details - had to start all over again, losing all payees I pay money to. Re-entered everything which took ages, same message try again later. Rubbish app. Go to another bank.

Gwenda's avatarGwendaLevel 1
(0)
8th March 2018

A reasonable current account

I've never had any real problems. The online banking is easy and seems secure. However, I am going to miss Kaspersky when my free account runs out.The other benefits are not great but with a premier account and Blue rewards you pay £3 a month and get ...

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I've never had any real problems. The online banking is easy and seems secure. However, I am going to miss Kaspersky when my free account runs out.The other benefits are not great but with a premier account and Blue rewards you pay £3 a month and get paid back £7(? !). there are other tiny treats - mostly negligible. Their saving and investment products give a poor return.

procleon's avatarprocleonLevel 1
(1)
11th February 2018

Great online but what about your branches??

Problems setting up account which did get rectified & since then all fine,like online set up but shame I can't rely on local branches to be open regular hours and the main branch that is open mon-fri 9-5 uses mainly machines with one business desk but...

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Problems setting up account which did get rectified & since then all fine,like online set up but shame I can't rely on local branches to be open regular hours and the main branch that is open mon-fri 9-5 uses mainly machines with one business desk but they need so many staff on the floor supporting customers use these machines is this any better?! Also why isn't Barclays supporting the Android pay app??

HannahMary's avatarHannahMaryLevel 1
(0)

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