Your Bank Account Reviews (4077)
Everybody say Ooold schoool
Too scared to innovate. Copycat all the new banks and try to kill them on features. Basically the Facebook of banking.
Not happy
I can not get the same advise when I call or when I go into branch, your advisors semi to have conflicting manuals to work from. I have transferred 50000 on one occasion and now told I can only transfer 15000. I am totally lost! It is my money why...
Read moreI can not get the same advise when I call or when I go into branch, your advisors semi to have conflicting manuals to work from. I have transferred 50000 on one occasion and now told I can only transfer 15000. I am totally lost! It is my money why are you treating me so badly.
Old world banking, inefficient and outdated
I have been a Barclays customer for over 15 years, and I have seen their service drop constantly over that time. With the closure of branches, offshoring of call centres, increased charges, inflexible lending, to name just some of their failings, this...
Read moreI have been a Barclays customer for over 15 years, and I have seen their service drop constantly over that time. With the closure of branches, offshoring of call centres, increased charges, inflexible lending, to name just some of their failings, this is a 20th century bank that is being rightly left behind by the new startups that are focused on customer service (such as Starling and Revolut) ahead of making a buck or two.
Reliable
I have had a bank account with Barclays for the past 20 years and have always found them to be a good bank, great opportunity for savings and loans and credit cards at competitive rates. Would recommend Barclays to others. Great app and online...
Read moreI have had a bank account with Barclays for the past 20 years and have always found them to be a good bank, great opportunity for savings and loans and credit cards at competitive rates. Would recommend Barclays to others. Great app and online services with telephone support or online chat if needed.
Always friendly and helpful
My local branch is always ready to help.
Worst Bank ever
I was a 9years customer to this Bank in United Kingdom. I never get any single offers Such as No overdraft and No loan. Even I had good credit score. They don’t bother to check about the offers. Each time they was told me to come b...
Read more I was a 9years customer to this Bank in United Kingdom. I never get any single offers Such as No overdraft and No loan. Even I had good credit score. They don’t bother to check about the offers. Each time they was told me to come back.
Last 3 years again and again I went and ask about it. They are irresponsible and helpless staff. I went today and ask about my loan because of my financial difficulties if I cannot I’m going to switch. They don’t have any problems and said that’s up to you.
It was unbelievable. They never allow me to talk with the manager even. Worst bank ever in my life.
Is Barclays selling info to real estate agents?
visited croydon branch of Barclays today to change the address. to my surprise Barclays asked me for private information which I dont think is any of their concern (whether I own the property and whether it is furnished). apparently this is...
Read morevisited croydon branch of Barclays today to change the address. to my surprise Barclays asked me for private information which I dont think is any of their concern (whether I own the property and whether it is furnished). apparently this is information they use for security reasons next time I visit. well I said I am not providing any sensitive infornation and We can agree on password or any other made up information. the lady said 'this is not how it works'. the message the bank sends to their customers is: either our way or no way! how do I know barclays is not selling these information to real estate agencies? how would I know if they used it for anything else? i think that kind of customer care deserves 0 stars!!!
The bank that is good only when you have a huge income coming in : a fair-weather friend !
The bank that is good only when you have a huge income coming in : a fair-weather friend
Business account under review
I have checked my online banking for business and suddenly I had my account blocked with a minus 500 K in the account.Now I wished I had that overdraft but not the...
Read more I have checked my online banking for business and suddenly I had my account blocked with a minus 500 K in the account.Now I wished I had that overdraft but not the case.
I called them and they logged a complain , just chase them and been told the account is under review , without telling me as to why .This was one day before I had to pay all my subcontractors and suppliers plus HMRC
I am still waiting as we speak for them to refund me the money and tell me what is going on.
If you a have a business that is trading more then a year , with the account submitted and taxes paid I am not sure why Barclays would do that .Our turnover is not really that high either , so trying to get to see how Barclays is supporting SME .
After the issue will be sorted I will take my business somewhere else as definitely not worth the headache.I would not recommend ever .Luckily for personal banking I am with a different bank , that literally never did such a thing .I will also get a pre paid card just in case, some idiot decides to review my account.
I have to mention that I did call Barclays branch in order to tell them about transactions coming in and the nature of the business , yet they just decide here and now which payment goes trough and which not .
Brilliant app, great blue rewards
Brilliant app very easy, great blue rewards joined on double rewards already trippled cash back I got from old bank and still 3 months to go
A better way of Banking
This is how banking should be , great use of technology and giving you a day grace to avoid banking charges
Remote Bank
The problem with Barclays is that it is a 'remote' bank, in that it is difficult to find a human being to speak to about money matters. This is particularly so where you need bank references for open other accounts etc. This can take months.
