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Barclays: Current account reviews

Name: Current account
Rating: 4.5 (4939 reviews)

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4.50

Based on 4,939 reviews, last reviewed 26th Mar 2026

4200% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Switching to Barclays Premier Great switching experience and some good benefits with their Premier Banking current account Reviewed on: 26th March 2026

Latest lowest rating:

1

Barclays staff seem to be trained to be totally arro... Barclays staff seem to be trained to be totally arrogant and totally unhelpful to customers Even if they argue theyre not. Reviewed on: 24th March 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4939)

Awful branch service

The account is fine but the customer service is awful. If you ring up they don't help you, if you go to the branch you'll waste hours. What the hell have they done to their branches you have to explain to at least 4 people and wait in this very exposed waiting area until you get seen then they faff around for ages reassuring you that they'll solve your problem and then they don't do anything. Why can't you just wait in a queue and talk to one person on a counter and get it sorted? No other bank has done that and Barclays reckons it's improved their service Reviewed on: 26th March 2026

Switching to Barclays Premier

Great switching experience and some good benefits with their Premier Banking current account Reviewed on: 26th March 2026

My favourite high street bank, banking with Barclays...

My favourite high street bank, banking with Barclays for years and experience always been excellent. Reviewed on: 26th March 2026

Fast service but the minimal limited opening hours o...

Fast service but the minimal limited opening hours of banks is affecting me Reviewed on: 25th March 2026

safe hands

Always, my money is in safe hands and helps me with my finances Reviewed on: 25th March 2026

Courteous experience

Excellent client service experience Reviewed on: 24th March 2026

I have had a current account with Barclays since I w...

I have had a current account with Barclays since I was 17 years old (I am now 39). I have remained with them because their service (esp the banking app) is simple, easy to navigate and customer service has always been very helpful. Reviewed on: 24th March 2026

Been with Barclays for many years now and never had...

Been with Barclays for many years now and never had a problem with it Reviewed on: 24th March 2026

I’ve had a current account with them for about 15 ye...

I’ve had a current account with them for about 15 years and I think they’re the best Reviewed on: 24th March 2026

Excellent to deal with, app is simple and comprehens...

Excellent to deal with, app is simple and comprehensive to use. If only Barclays would pay better interest rates. Barclaycard Rewards is great for foreign spending. Reviewed on: 24th March 2026

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