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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Customer Service not good

I used to go into our local bank often - the counter staff were always friendly but every time tried to sell me things. The last time I went in I asked about opening an ISA on line was told no way and made to setup an appointment with an advisor. Got home and spoke to my daughter about it, she had opened an ISA online just recently. I feel that the staff are only interested in selling you things, not want you personally want. So I have never gone into the bank again. Having said that, I use my iPad app and Pingit, couldn't do without them Reviewed on: 14th January 2016

Straightforward money and great online services

I opened this bank account in 2011 and previously my experience with banks has been bad but with barclays i have found it straightforward, the internet banking is great and the facilities are easy to use Reviewed on: 12th January 2016

Great Internet banking

It's so easy to transfer money between accounts using the app and also using barclays pingit. It's great and feels very safe for peace of mind. Reviewed on: 12th January 2016

Not very good

I found there customer service wasn't very good Reviewed on: 12th January 2016

good customer service, very friendly

opening a new account, quick friendly service Reviewed on: 12th January 2016

Great bank but they closed my local branch.

Great bank but they closed my local branch so I now have to travel 30 miles to the nearest branch. Reviewed on: 11th January 2016

The staff in the branch are friendly and I find that my account is secure and I feel safe when banking online.

I have had a good experience with Barclays. If they think something is wrong with the account they will block your card but you get the phone call so there isn't much inconvienience. The security may be a bit high but I know this security will keep me safe when I am banking. Reviewed on: 9th January 2016

Overall good

Overall service is ok but personal overdraft is expensive Reviewed on: 8th January 2016

best bank in the uk

IT IS A VERY SAFE FROM SCAMS BANK WHICH GIVES A SPECIAL SECURITY SYSTEM TO KEEP AT HOME CALLED PINSENTRY WHICH CHANGES PINS DAILY SO NO ONE CAN HACK YOUR BANK ACCOUNT THE DEVICE IS VERY EASY TO USE AND SINCE ACCESSING MY ACCOUNT THIS WAY I HAVE NEVER BEEN ROBBED INTO MY ACCOUNT AGAIN AFTER SWITCHING FROM MY OTHER BANK LLYODS WHICH WAS A DESPAIR!IT ALSO ALLWED ME TO PERSONALIZE MY DEBIT CARD IMAGE FOR FREE WITH A NICE GIRLISH PATTERN, I CHOSE CATS AND GOT THIS VERY QUICKLY THROUGH THE POST WHICH GETS ME MANY COMPLIMENTS FOR IT WHEN PAYING IN SHOPS , THANXS SO MUCH BARCLAYS YOU ARE THE BEST! Reviewed on: 5th January 2016

Very happy always banked with Barclays and always will.

Easy to use online app and online computer banking. Like the new machines for paying in now I have got used to them! Reviewed on: 3rd January 2016

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