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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Dissapointing

I have banked with Barclays now for a number of years and overall i am left with a feeling of dissapointment rather than satisfaction with customer service. At times there has been cause for complaint in the way that my queries have been handled. Reviewed on: 15th January 2016

Would recommend

I would recommend Barclay to friends and family there customer service is spot on there bank charges are not high Reviewed on: 14th January 2016

Customer Service not good

I used to go into our local bank often - the counter staff were always friendly but every time tried to sell me things. The last time I went in I asked about opening an ISA on line was told no way and made to setup an appointment with an advisor. Got home and spoke to my daughter about it, she had opened an ISA online just recently. I feel that the staff are only interested in selling you things, not want you personally want. So I have never gone into the bank again. Having said that, I use my iPad app and Pingit, couldn't do without them Reviewed on: 14th January 2016

Straightforward money and great online services

I opened this bank account in 2011 and previously my experience with banks has been bad but with barclays i have found it straightforward, the internet banking is great and the facilities are easy to use Reviewed on: 12th January 2016

Great Internet banking

It's so easy to transfer money between accounts using the app and also using barclays pingit. It's great and feels very safe for peace of mind. Reviewed on: 12th January 2016

Not very good

I found there customer service wasn't very good Reviewed on: 12th January 2016

good customer service, very friendly

opening a new account, quick friendly service Reviewed on: 12th January 2016

Great bank but they closed my local branch.

Great bank but they closed my local branch so I now have to travel 30 miles to the nearest branch. Reviewed on: 11th January 2016

The staff in the branch are friendly and I find that my account is secure and I feel safe when banking online.

I have had a good experience with Barclays. If they think something is wrong with the account they will block your card but you get the phone call so there isn't much inconvienience. The security may be a bit high but I know this security will keep me safe when I am banking. Reviewed on: 9th January 2016

Overall good

Overall service is ok but personal overdraft is expensive Reviewed on: 8th January 2016

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