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Jo McPherson

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Review of the Barclays, Current account:

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Customer Service not good

I used to go into our local bank often - the counter staff were always friendly but every time tried to sell me things. The last time I went in I asked about opening an ISA on line was told no way and made to setup an appointment with an advisor. Got home and spoke to my daughter about it, she had opened an ISA online just recently. I feel that the staff are only interested in selling you things, not want you personally want. So I have never gone into the bank again. Having said that, I use my iPad app and Pingit, couldn't do without them Reviewed on: 14th January 2016

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