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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

I love my bank

They really go above and beyond making you feel important and they don't give the hard sell but always going above and beyond. I never thought I would say that about a bank! Reviewed on: 3rd February 2016

Standard bank account, charges been dropped

The charges have been dropped for our account which is good however no upgrades or review of our account in 3 years Reviewed on: 27th January 2016

A Reliable Banking Experience

I am extremely forgetful and over the past few years have lost my bank card a number of times. Barclays makes it very easy to request a new one through the Barclays banking app. Reviewed on: 26th January 2016

The pin machines required for online activities are outdated and easily lost

I usually transfer money to Lloyds bank if I want to do anything with it online, they follow up on their security measures over the phone -- much better Reviewed on: 24th January 2016

brilliant

Very helpful, best bank i've used Reviewed on: 22nd January 2016

Online Banking

I have had no problems with Barclays before, I find their online banking platform easy to use and very efficient. Reviewed on: 21st January 2016

Took a while but once set up it's been perfect

When signing up to barclays last year I had issues when transferring from my old bank which left me without money for a week. Barclays did try to help and once set up, any issues I have they will sort without a problem! Reviewed on: 20th January 2016

The experience

Barclays bank has always been a bank I love to bank with because the staff is friendly and helpful bit at times there are long queues and customers have to wait long hours to get attended to and to make matters worse there are only two staff at the counter and majority of the customers use the self checkout in the barclays bank in Croydon. More staffs need to be on the ground floor attending to customers. I walked away once when I couldn't find anyone to help me at the self service machine. The only guy there was speaking to another customer. They do deliver great and professional service but they need to allocate more staff to deal with customer issues or problem. Reviewed on: 20th January 2016

Dissapointing

I have banked with Barclays now for a number of years and overall i am left with a feeling of dissapointment rather than satisfaction with customer service. At times there has been cause for complaint in the way that my queries have been handled. Reviewed on: 15th January 2016

Would recommend

I would recommend Barclay to friends and family there customer service is spot on there bank charges are not high Reviewed on: 14th January 2016

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