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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Easy to deal with

Always helpful and don't charge me the earth when I go over my overdraft. Staff are always helpful and patient. Reviewed on: 11th February 2016

Does what it says

Satisfactory account with OK service at branches Reviewed on: 11th February 2016

review on barclays

They are always helpful and if you have any problems they will help you sort them out, staff are always friendly and helpful eith on the phone or in the branch, Reviewed on: 11th February 2016

Reliable and grown with me

I've had a bank account with Barclays since I was a teenager, they adapted the account when I went to university and now I'm working , it comes with great perks such as travel insurance and car breakdown cover which I always use! Also mobile phone insurance. In branch staff are very friendly and helpful Reviewed on: 10th February 2016

Many banks claim to put their customers'interest first but for Barclays, it is more than mere profession - it is a culture.

Many banks claim to put their customers’ interests first. However, for Barclays, it is more than mere profession – it is a culture. Over three centuries, Barclays has provided generations of its customers good company, and will remain a constant friend in prosperity and adversity because it has a unique way of feeling the pulse of its customers. Reviewed on: 9th February 2016

Not the greatest customer service

It took me 45 minutes to find out why I had an extra £200 in my bank account, I was passed to advisor after advisor, it was harrowing to say the least. Reviewed on: 8th February 2016

Face less banking?

Recently my bank had a make-over. Stripped of old furnishings and front of house staff, the insides were dramatically changed. With posh designer looking comfy chairs dotted about the now empty floor and self service machines replacing friendly smiles. The question when I first walked in...am I happy with tapping in information rather than speaking my requirements to a member of staff. My verdict upon leaving... the machines were quick and who wants to queue for ages just for a friendly smile behind the glass! I vote for the face lift any day! Reviewed on: 5th February 2016

I am quite happy with the way Barclays handles my account.

I have a few accounts with Barclays one being a Basic Bank Account which Barclays just changed into a Basic Current Account for which I am grateful. My other account is a simple savings account which I hardly use. Reviewed on: 5th February 2016

best bank account ive ever had

They are really helpful and always make time for their customers, they have great online banking and really good customer service, the daily text alerts are amazing to know what money is going in and out of your account and they always send a text giving you a chance to put money in when you go overdrawn to avoid charges Reviewed on: 5th February 2016

Superb

I've been with Barclays for about 6-7 years, they are brill, never had any problems and always helpful if you need help, there online banking app is also easy to use. I'd recommend Barclays to everyone....also I love how you can personalise you bank card :) Reviewed on: 5th February 2016

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