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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4876 reviews)

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4.46

Based on 4,876 reviews, last reviewed 27th Jun 2025

74% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

Easy and friendly to open and manage.

It's a really good bank, I have had my bank account since July, and they've been really good, they've blocked my debit card when i was using it too much, which is a good feature but if you are always needing to buy something off the internet you may hav some trouble, hence the 3 stars rather than 5. Reviewed on: 21st April 2015

Right from the get go, I received great service from a customer service representative.

I was searching for some information on their company in order for me to make my decision on whether or not switch to them. I was contacted by a customer service representative and they helped me with all of the questions I had about their company. Its very rare that you find a CSR that is actually in a good mood who understands the customers needs. They guided me through the process of starting the application and what forms I would need in order to complete it as quick as possible in a time efficient manner. The only disadvantage that I didnt really approve of was the wait time. The wait time was ridiculous! Worst than ATT and TIME WARNER wait times. A whopping 45 minutes just to talk to a rep. Thats too much time used up when it could have been used up on something else. I really really really value my time. Reviewed on: 17th April 2015

average

just think barclays does great things. Because they are very helpful and infromative. They make it very easy to communicate and with transactions. I can truly say I am very happy with barclays. I can assure I will continue to use barclays when it comes to buying I've never had a easier and faster transaction then I've had with barclays. Reviewed on: 17th April 2015

Great experience with barclays

I think barclays does great things. Because they are very helpful and infromative. They make it very easy to communicate and with transactions. I can truly say I am very happy with barclays. I can assure I will continue to use barclays when it comes to buying I've never had a easier and faster transaction then I've had with barclays. Reviewed on: 14th April 2015

I am so glad I chose Barclays - I have had an amazing experience with them!

I was not quite sure what to expect from Barclays, but as soon as I walked into the bank, I knew I had made the right choice. Everyone is so friendly there! I have received great customer service, and every problem that I've had has been promptly and thoroughly addressed. Of course, some tellers are more friendly than others, but my experience has been overwhelmingly positive. Most of the time, I get the idea that tellers truly care about my experiences at Barclays. That is really quite rare in a bank. It feels so good to know that I am in good hands at this bank, and I made the right decision when I chose them. My online banking experience has not been perfect, there are some flaws in the system - but that is outweighed by the superior customer service I have received here. There is always someone to help, which is such an important feeling. Highly recommended! Reviewed on: 13th April 2015

Reliable, friendly, easy to use

Barclays have been my main bank for a while now, and I've never had any problem that they couldn't resolve. Whenever I've called their customer services team for anything at all, I've been served quickly and efficiently and I've never had to fear my account was not secure. All their apps and methods of reaching and using your account are also really good and never caused me any trouble. Overall, would definitely recommend. Reviewed on: 9th April 2015

I have been with barclays for over 7 years now and I must say they are one of the best banks I have ever used!

I would like to congratulate barclays for there constant development of new and fresh ideas when it comes to modern day banking, I am a daily user of there mobile banking app and also pingit the way the two apps work together is seamless it makes banking quick and easy. I also have an everyday saver account which I transfer money to on a regular basis using mobile banking and once again this is another seamless process. Recently I have seen a tv advert for a new way of paying in checks using your phone to scan them I can't wait to try this new app because if the other app are anything to go by this will be another brilliant app from barclays. As for general banking barclays are second to none! I have never had any issue's with going overdrawn as they send me a text to let me know if I do not have enough in my account to cover bills etc. Whenever I have had to speak to barclays for whatever reason they have always been more than helpful this goes for in my local branch or over the phone. All in all i give barclays an A+++++++. Reviewed on: 8th April 2015

they are a professional company

I had a problem with my statements. I was not recieveing them through the post, even though they had my correct address. I went into my local branch and they sorted it out immedialty Reviewed on: 24th March 2015

Reliable, secure and friendly

I've been consistently impressed with the security and ease-of-use present in Barclays e-banking services and staff have always been friendly and helpful during my visits to my local branch; happy to give advice or assistance with every aspect of my banking experience. Reviewed on: 2nd March 2015

Cash machine stole my money but Barclays came to the rescue!

After a cash machine had rejected my transaction and gave me my card back, I assumed it was just an error and simply went to another machine. It wasn't until later that week whilst checking my balance using the online banking app (which is also very handy!) that I noticed I had still been charged for the transaction but did not receive any cash! In panic I rang Barclays (this was at 23:30) and explained my situation. The process was quick and easy, and the money was back in my account within 24 hours! Fantastic service from Barclays! Reviewed on: 11th February 2015

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