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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

good experience

Easy account to open and operate both online and in branch. Have not had any problems Reviewed on: 30th August 2015

excellent

I have been a customer for many years and have had no problems. Staff always helpful. You don't get as many benefits as other banks offer, but I prefer good service Reviewed on: 28th August 2015

Best credit card

They have really good customer service and are really helpful . Reviewed on: 28th August 2015

Good bank, Good Customer Service, bad at making appointments

Trying to get an appointment with an advisor at the bank is like trying to find someone leaving a sinking ship, theirs either staff holidays or they only work part time, other than that its a good bank with a comprehensive amount of products and a good range of branches, though my local is bad 9.30-4.30 and 10.30-.430 on Wednesdays so not the best on that respect. Reviewed on: 28th August 2015

OK

I only keep this account going because a branch is close to where I live. No perks such as cashback each month Reviewed on: 28th August 2015

easy to use

great acount for day to day banking. The app is asy to use and branch staff friendly and helpful Reviewed on: 27th August 2015

Impressed life long customer

I have been a Barclays customer pretty much all of my life and I have had no issues about the quality of the service or day to day banking. The fees have been fair and transparent to me which is something important to me. Reviewed on: 26th August 2015

Can get better accounts

Used to bank with Barclays but too many problems nad bank staff always seemed unable to deal with and had to refer to Head Office. Now switched to another bank which pay a reward each month Reviewed on: 26th August 2015

Been with Barclays for years, but looking for another...

I've been with Barclays for my current account all my life - it just seemed easier to stick with the same one. No more though - I plan to change as soon as possible as one too many times they have disappointed me. Even their Student account was the least flexible when I attended uni between 2004-2007. Recently their overdraft charges have become extortionate - you get charged 75p per day if you're up to £100 overdrawn, £1.50 per day if you're up to £300 overdrawn and a staggering £3 per day if you're overdrawn by £300+. This was sprung upon me one day and started the next week - I was cruising along at minus £700, and suddenly had to find a way to get out of it, lest I end up paying £90 a month interest. It's ridiculous. Reviewed on: 26th August 2015

Fantastic customer service, wherever and whenever.

Barclay's, possibly one of the best financial services I've ever had experience with. Not only do they understand their customers, but they also try to resolve your problems to the best of their ability. Security is a at the highest I've ever seen with a Bank - highly recommended for your everyday current account. Reviewed on: 26th August 2015

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