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Martin Anderson

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Review of the Barclays, Current Account:

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Good bank, Good Customer Service, bad at making appointments

Trying to get an appointment with an advisor at the bank is like trying to find someone leaving a sinking ship, theirs either staff holidays or they only work part time, other than that its a good bank with a comprehensive amount of products and a good range of branches, though my local is bad 9.30-4.30 and 10.30-.430 on Wednesdays so not the best on that respect. Reviewed on: 28th August 2015

Review of the Co-op Insurance, Car Insurance:

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Not great, but not terrible

Their customer service team is good at what they do, what lets them down is accounting. Several times they took two amounts in a month and getting it refunded was a hassle, so am no longer insured through them. Though usually problems are easily fixed, Hold times on phone was another issues Reviewed on: 28th August 2015

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