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Barclays: Current account reviews

Name: Current account
Rating: 4.3 (4958 reviews)

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4.31

Based on 4,958 reviews, last reviewed 12th Jun 2026

17% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

It was easy to apply and the account works well It was easy to apply and the account works well Reviewed on: 12th June 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4958)

I always receive friendly and polite service through barclays.

I have always had positive views about barclays I am currently with them myself never had any issues with them. I find they have recently been giving me more like my insurance for example last year i wasn't able to insure my laptop as they was only allowing products to the value of £800 though my laptop was worth more but I'm glad barclays are now allowing me to insure it at such a great price! I feel I have always been receiving the service I want and they are very helpful and polite in local branches too. Reviewed on: 7th November 2015

very helpful

the customer service is very good, you call and they will respond with a solution within minutes. Barclays are very reliable and have very kind and helpful assistants Reviewed on: 6th November 2015

Fantastic bank, friendly customer service, helpful staff in branch, easy to use online banking.

Barclays are a great bank. Whenever I have gone in branch the staff have been friendly and helpful. Service in branch has always been quick and easy. I access online banking through the Barclays app on an almost daily basis - this is a fantastic way to check a balance, transfer money etc with just a few clicks. Best bank I have ever her an account with. Reviewed on: 5th November 2015

The transaction of setting up an account was rapidly quick and successful :-)

Setting up the Barclays account was easy, rapidly quick and also the customer service you got there was perfect & exceptional outstanding, Overall I would give this person 100% as they worked really hard to open this account fast and also get a fair rate on what I deposit into my account each month, A lot quicker and better than HSBC Reviewed on: 5th November 2015

Great customer service never had a problem ever

I've never had a problem with the bank even when ive lost my bank card i managed to get the situation sorted straight away. Reviewed on: 13th October 2015

good experience

Easy account to open and operate both online and in branch. Have not had any problems Reviewed on: 30th August 2015

excellent

I have been a customer for many years and have had no problems. Staff always helpful. You don't get as many benefits as other banks offer, but I prefer good service Reviewed on: 28th August 2015

Best credit card

They have really good customer service and are really helpful . Reviewed on: 28th August 2015

Good bank, Good Customer Service, bad at making appointments

Trying to get an appointment with an advisor at the bank is like trying to find someone leaving a sinking ship, theirs either staff holidays or they only work part time, other than that its a good bank with a comprehensive amount of products and a good range of branches, though my local is bad 9.30-4.30 and 10.30-.430 on Wednesdays so not the best on that respect. Reviewed on: 28th August 2015

OK

I only keep this account going because a branch is close to where I live. No perks such as cashback each month Reviewed on: 28th August 2015

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