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Barclays: Current account reviews

4.31
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Great customer service.

5
Great customer service. easy to use Mobile Banking Reviewed on: 16th April 2026

Online banking seems limited compared to other banki...

3
Online banking seems limited compared to other banking apps. Brilliant when help or support needed with scams or fraud. Reviewed on: 15th April 2026

Customer service not good no alerts if something com...

3
Customer service not good no alerts if something come out account Reviewed on: 15th April 2026

Great Bank

5
Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer complaints to the highest of satisfaction. Great bank with amazing customer service. Reviewed on: 3rd April 2026

Account closed with no warning. Funds frozen.

1
Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of app. Limted help with payments over phone due to limits. Awful service. Funds frozen pending restoration. Appalling practice. Don’t bank with them. Reviewed on: 1st April 2026

Awful branch service

3
The account is fine but the customer service is awful. If you ring up they don't help you, if you go to the branch you'll waste hours. What the hell have they done to their branches you have to explain to at least 4 people and wait in this very exposed waiting area until you get seen then they faff around for ages reassuring you that they'll solve your problem and then they don't do anything. Why can't you just wait in a queue and talk to one person on a counter and get it sorted? No other bank has done that and Barclays reckons it's improved their service Reviewed on: 26th March 2026

Switching to Barclays Premier

5
Great switching experience and some good benefits with their Premier Banking current account Reviewed on: 26th March 2026

My favourite high street bank, banking with Barclays...

5
My favourite high street bank, banking with Barclays for years and experience always been excellent. Reviewed on: 26th March 2026

Fast service but the minimal limited opening hours o...

5
Fast service but the minimal limited opening hours of banks is affecting me Reviewed on: 25th March 2026

safe hands

5
Always, my money is in safe hands and helps me with my finances Reviewed on: 25th March 2026

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