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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Customer service not good no alerts if something com...

Customer service not good no alerts if something come out account Reviewed on: 15th April 2026

Great Bank

Barclays have been amazing with supporting me through every step of my current account issues. They are particularly incredible at resolving customer complaints to the highest of satisfaction. Great bank with amazing customer service. Reviewed on: 3rd April 2026

Account closed with no warning. Funds frozen.

Account closed with no warning. They related on a message sent to an online message board. No call. No letter to address. Cards cut off. Locked out of app. Limted help with payments over phone due to limits. Awful service. Funds frozen pending restoration. Appalling practice. Don’t bank with them. Reviewed on: 1st April 2026

Awful branch service

The account is fine but the customer service is awful. If you ring up they don't help you, if you go to the branch you'll waste hours. What the hell have they done to their branches you have to explain to at least 4 people and wait in this very exposed waiting area until you get seen then they faff around for ages reassuring you that they'll solve your problem and then they don't do anything. Why can't you just wait in a queue and talk to one person on a counter and get it sorted? No other bank has done that and Barclays reckons it's improved their service Reviewed on: 26th March 2026

Switching to Barclays Premier

Great switching experience and some good benefits with their Premier Banking current account Reviewed on: 26th March 2026

My favourite high street bank, banking with Barclays...

My favourite high street bank, banking with Barclays for years and experience always been excellent. Reviewed on: 26th March 2026

Fast service but the minimal limited opening hours o...

Fast service but the minimal limited opening hours of banks is affecting me Reviewed on: 25th March 2026

safe hands

Always, my money is in safe hands and helps me with my finances Reviewed on: 25th March 2026

Courteous experience

Excellent client service experience Reviewed on: 24th March 2026

I have had a current account with Barclays since I w...

I have had a current account with Barclays since I was 17 years old (I am now 39). I have remained with them because their service (esp the banking app) is simple, easy to navigate and customer service has always been very helpful. Reviewed on: 24th March 2026

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