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Capital Credit Union: Savings reviews

4.94
Based on 437 reviews, last reviewed 13th Jan 2023
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Latest highest rating:

5

Really good credit union Good savings account service, decent customer service Reviewed on: 13th January 2023
Richard Shore's avatar
Richard Shore

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022
Eileen Ferguson's avatar
Eileen Ferguson

About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Capital Credit Union Savings reviews (437)

Review of the Capital Credit Union, Savings:

Slow and really not bothered

1
I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the Tuesday, nearly a week to get my savings out! The explanation I was given it was to make customers think if they really needed their money out and the financial viability of the organisation - really?? This week was promised a faster payment on the telephone but was sent an email the next again day saying it wouldn't be done - due to staff training! I wasn't asking for a loan, I needed my own savings in a hurry! Sloooooooooowwwwww - not meeting customers needs who need their money imminently. Reviewed on: 23rd September 2022

Great service

5
I find saving with my credit union is the best thing ever you can save, borrow, even look for a mortgage they do all that and more. You are kept upto date about everything that is going on within your credit union from your savings to offers on great borrowing deals and saving continues as you pay off any money you may borrow, So in my opinion you can't fault your credit union. Reviewed on: 3rd July 2021

Friendly and efficient

4
With the introduction of the mobile app it has make a great difference. Getting a proffesional banking service to match the big banks. Reviewed on: 3rd July 2021

Save and smile

5
I've enjoyed watching my savings grow over the years. It allows me to pay for holidays etc without worrying about getting into debt. Even paying back a loan my savings continue to grow and it is affordable payments Everyone should be a member Reviewed on: 3rd July 2021

Trustworthy and reliable

5
always there whether to help with savings or to pay for the bigger expenses. I have used it all of my working life. Reviewed on: 3rd July 2021

Great way to save and borrow in a safe and reliable way.

5
It was recommended to me by a friend and I also know a family member who benefited greatly from a Liam at a very difficult time in her life. Reviewed on: 3rd July 2021

Always helpful

5
The Capital Credit Union offer free life insurance with their savings account so when it came to withdrawing savings following retirement I decided to keep my savings account with Capital Credit Union. Their staff are always helpful and very available. Reviewed on: 3rd July 2021

great .company

5
never had a problem with them very pleasant customer services Reviewed on: 3rd July 2021

Capital Credit Union

5
Whenever I call Caput Credit Union the staff are friendly, helpful and efficient. You never have to wait long in a queue listening to terrible music. I love how I can have my saving removed directly from my slsary before tax so I hardly notice the money going out and the savings accumulate quickly. And I know by using Capital Credit Union I am contributing to my community and not lining the pockets of over payed executives. Reviewed on: 3rd July 2021

I live this easy way to save. Money comes straight off my phone wages and I can save without the worry or hassle!!d

5
Capital credit union are great at communicating with me. They are a no nonsense organisation who make it easy to save. Reviewed on: 3rd July 2021

The Best in UK, no doubt!

5
I'm very delighted and pleased to be a customer at capital credit union because I of the first class customer service they've always delivered to me every time I need them. Reviewed on: 3rd July 2021

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