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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (437 reviews)

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4.94

Based on 437 reviews, last reviewed 13th Jan 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

Latest highest rating:

5

Really good credit union Good savings account service, decent customer service Reviewed on: 13th January 2023

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Capital Credit Union Savings reviews (437)

Review of the Capital Credit Union, Savings:

Slow and really not bothered

I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the Tuesday, nearly a week to get my savings out! The explanation I was given it was to make customers think if they really needed their money out and the financial viability of the organisation - really?? This week was promised a faster payment on the telephone but was sent an email the next again day saying it wouldn't be done - due to staff training! I wasn't asking for a loan, I needed my own savings in a hurry! Sloooooooooowwwwww - not meeting customers needs who need their money imminently. Reviewed on: 23rd September 2022

Great financial support

I have been saving from my wages every month with this company since 2016. They are approachable and friendly people and I can fully recommend their services Reviewed on: 3rd July 2021

Excellent way to save

Money I save is there for anything i need Reviewed on: 3rd July 2021

Credit Unions benefit all its members

I like Credit Unions as they are different to profit aimed banks where the directors have huge salaries and the account holders don’t get much back. I like the communal orientation of credit unions and the support to those who might not be able to save, have a loan or a mortgage. Thanks to all Credit Union staff. Reviewed on: 3rd July 2021

A company that cares for all its customers.

Capital Credit Union is a great way to save as your savings are used to help others in need, rather than making profits for those who need them least. Loans and mortgages are more affordable so you're helping to get youngsters on the property ladder when they need it most. All in all, it's a better way to save. Reviewed on: 3rd July 2021

Helps me Budget

I have a small income but because I usa the Credit Union for savings I can afford holidays. It is also reassuring that if I have a unexpectedly expense such as a roofing bill that I could apply for an affordable loan. It gives me peace of mind. ed Reviewed on: 3rd July 2021

Easy, friendly service with excellent staff

I have been with credit union for some years now and cannot fault them in anyway shape or form. They have been excellent with information and everything is explained from loans to savings and fantastic rates . Reviewed on: 3rd July 2021

Great Team

I have saved with Capital Credit Union for a long time and had a few loans from them as well would highly recommend them. Reviewed on: 3rd July 2021

A community asset

A Capital Credit Union membership is a great way to save and borrow. The staff couldn't be more helpful and are always friendly. Reviewed on: 3rd July 2021

Efficiency

Carry out requests efficiently and with no fuss. Reviewed on: 3rd July 2021

Saving made easy

I’ve been saving with Capital Credit Union many years. It’s so good being able to put savings directly from my salary into my CU account. Staff are very knowledgeable, professional, helpful and efficient. Moving money around or borrowing against it is made so simple. I really like their app and can keep an eye on my account easily. I wouldn’t hesitate to recommend them to anyone. Reviewed on: 3rd July 2021

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