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Caravan and Motorhome Club reviews

Caravan and Motorhome Club logo
Rated Excellent • 4.92/5

Caravan and Motorhome Club reviews

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Review summary

People rate this company as Excellent based on 14,196 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%

Latest positive rating

5/5

lPrompt payment made following an accident...

Payment was very quickly made following an unfortunate accident.

{"display":"William Henley","full_name":"William Henley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

2/5

First insurance claim in 20 years so an actual review

First time in 20 years I have made an insurance claim so I feel I'm able to review. I bought through the club because of... First time in 20 years I have made an insurance claim so I feel I'm able to review. I bought through the club because of value for money for the reviews obtained. My own experience differs. My van was hit by a driver of a French registered car whilst parked in a car perk in France. My initial call was logged with the claims company on the day of the accident, I was sent a claim reference by text along with the contact number for AXA and informed they would contact me directly for full details. After 2 days with no contact I rang AXA to find no record of the claim. AXA took the details and I then received conflicting emails from different departments. Further calls resulted in staff telling me they had everything required. About 2 weeks later I had an email saying further details of third party needed. Another call resulted in being told all info was correct. The repairs were authorised and while waiting for parts I enquired by phone as to progress of admission of third party for fault and how to claim for accommodation overnight whilst repair done. I was told I would have to apply directly to third party's insurance and they would forward their email address. A month later, about to attend the workshop for repairs, I rang AXA again as I had not received the email address. This time told that no contact has been made with the third party insurance yet with an unbelievable reason as to why. Also told that legitimate expense claims should be dealt with by them as part of the claim. This is 2 months after reporting the accident. The service agent I spoke to today has raised a complaint and I am also awaiting contact from the foreign claims department with an explanation. Read more Read less

{"display":"Mark ","full_name":"Mark ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Motorhome insurance
Mark 6th September 2024
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About Caravan and Motorhome Club

Looking for Caravan and Motorhome Club insurance reviews from customers like yourself? At Smart Money People, we collect your experiences - good and bad - so that our community can make better informed decisions about which caravan insurance to choose. Already using Caravan and Motor Club insurance for your beloved vehicle? Please share a review of your own and help other people.

Caravan and Motorhome Club at a glance

Reviews for Caravan and Motorhome Club

Showing 11 of 14196 company reviews

lPrompt payment made following an accident...

Caravan Cover • 25th October 2024

Payment was very quickly made following an unfortunate accident.

{"display":"William Henley","full_name":"William Henley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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There’s a clue in the name!

Motorhome insurance • 25th October 2024

They understand camping caravaning and campervans / motorhomes. Especially campervans as distinct from converted “white vans”

{"display":"PhilG","full_name":"PhilG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Competitive Insurance

    Have now moved all vehicle and house insurance to CMHC Insurance as they offer competitive prices and good customer service.

    {"display":"MiniMan","full_name":"MiniMan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Motorhome insurance
    MiniMan 24th October 2024
  • 5/5

    Great caravan cover

    As yet we haven’t had to use their service but we believe it is the best out there with comprehensive cover for our caravan.

    {"display":"Gillian Wellard","full_name":"Gillian Wellard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good experience Customer service informative.

    Good experience Customer service informative.

    {"display":"Sons","full_name":"Sons","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Motorhome insurance
    Sons 17th October 2024
  • 5/5

    Renewal.

    I had a problem with my renewal and the lady on the phone was polite and helpful. Nothing was too much trouble. The caravan cover is excellent and very competitive.

    {"display":"Alan Nicholson ","full_name":"Alan Nicholson ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071418.png"}}'s avatar
  • 5/5

    The Best Caravan Cover from the Best Place Club

    Helpful and efficient when changing caravan and negotiating new cover deal. Always been good service for my father also who was a member of the... Helpful and efficient when changing caravan and negotiating new cover deal. Always been good service for my father also who was a member of the Club for over 40 years. I have caravanned since age 9 and with the Club’s insurance for my parents’Eccles Topaz, Abbey GTS, 415 and Spectrum caravans. All reliable and quality insurance premiums with reasonable pricing. Read more Read less

    {"display":"Yvonne TJ","full_name":"Yvonne TJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Caravan Cover
    Yvonne TJ 15th October 2024
  • 5/5

    Good experience very helpful good value for money Go...

    Good experience very helpful good value for money Good experience very helpful good value for money Good experience very helpful good value for money Good... Good experience very helpful good value for money Good experience very helpful good value for money Good experience very helpful good value for money Good experience very helpful good value for money Good experience very helpful good value for money Read more Read less

    {"display":"Ian S","full_name":"Ian S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Caravan Cover
    Ian S 15th October 2024
  • 5/5

    General overview

    Great sites and cl’s. Always know what you are getting, however tends to be more expensive than equivalent sites with Camping and Caravan Club due... Great sites and cl’s. Always know what you are getting, however tends to be more expensive than equivalent sites with Camping and Caravan Club due mainly to the the senior citizen discount provided by the latter club. Read more Read less

    {"display":"Peter Mullind","full_name":"Peter Mullind","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Caravan Cover
    Peter Mullind 15th October 2024
  • 5/5

    Above and Beyond

    Knowledgeable staff very friendly

    {"display":"MICHAEL H","full_name":"MICHAEL H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Good experience and value for money

    Good experience and value for money

    {"display":"Paul Howells","full_name":"Paul Howells","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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