Voting in the Insurance Choice Awards 2020 is open!VOTE NOW

Cleo App Reviews

Ratings based on 128 reviews Last review 5 months ago

Thinking about signing up for the Cleo app? Read our Cleo reviews to see what people like you are saying about using Cleo day to day. Whether you want to take control of your finances, or are just interested in Cleo's futuristic technology, see what...

Read Full Description

Thinking about signing up for the Cleo app? Read our Cleo reviews to see what people like you are saying about using Cleo day to day. Whether you want to take control of your finances, or are just interested in Cleo's futuristic technology, see what our community has to say about using Cleo in the real world. Already using Cleo? Please leave a review of your own and help others decide if Cleo is right for them!

4.77 / 5 Write your review
5 107
4 18
3 0
2 0
1 3

Your App Reviews (128)

Sort by: Most recent 
Filter by: All   
6th February 2020

Hidden negative features, non-existent customer support

DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in there for saving well and you need to send them photo id to withdraw it! Avoid at all...

Read more

DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in there for saving well and you need to send them photo id to withdraw it! Avoid at all costs.

Ive tried to unlock my account twice and it says the process has failed, but doesnt state why. AVOID!

Brazenly's avatarBrazenly
(0)
4th October 2019

hear non-existent support services

This app is frustrating in its circular functions and structure, and inability to provide actual support outside of the bot functions. The information is confusing and unhelpful. Would not recommend

Aliselina Strong's avatarAliselina Strong
(2)
9th April 2019

Very negative experience

I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I do, the chat function is unable to deliver my message even though all of the other messages deliver just fine. Cleo deducted money ...

Read more

I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I do, the chat function is unable to deliver my message even though all of the other messages deliver just fine. Cleo deducted money from my account without my authorization (the 4.99 that I should be receiving Cleo plus for) and are unresponsive when I use the human-powered help function and via email. Their unauthorized charge caused an overdraft fee in my account which is exactly what I have been trying to avoid by using this service. I have sent screenshots of these issues to their email account with no response. I would like either an immediate refund and to cancel my account OR for the service I have been charged for to actually be made available to me.

Marissa Jones's avatarMarissa Jones
(4)
9th February 2019

An AI driven handle on your finances

It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without...

Read more

It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without any prompting. Genuinely helpful. It's the future.

Simon Titchmarsh's avatarSimon Titchmarsh
(0)
4th February 2018

Now I look at my bank accounts rather than hide from them

I hate managing my money. I'm not stupid or broke but banking makes me feel it. And I now.makr better decisions because I know where I am and what I'm spending and most importantly how I'm spending it

C's avatarC
(1)
19th January 2018

Helpful and easy to use

Very helpful to know your spending habits, whilst still being able to transfer money etc. Cleo gives statistics and helps you to set a monthly budget! So much easier when you've got a love for online shopping!

Sinead Fitzgerald's avatarSinead Fitzgerald
(0)
17th January 2018

Keeping track of finances has never been easier

Cleo lets me keep track of my spending across categories (groceries, eating out etc) and lets me categorise my bills so I get alerted when each one is about to come out. Set up saving amounts, budgets and more. Daily - weekly messages to remind you of...

Read more

Cleo lets me keep track of my spending across categories (groceries, eating out etc) and lets me categorise my bills so I get alerted when each one is about to come out. Set up saving amounts, budgets and more. Daily - weekly messages to remind you of your finances and tell you where you could be cutting down on spending. Proactive and reactive , what more could you want from finance AI?!

Kelly Atkin's avatarKelly Atkin
(0)
16th January 2018

Very very useful

Takes the fear out of banking, stops me from unopened bank statements piling up. Auto savings is a boon and something I otherwise wouldn't think about. Friendly and helpful service from the people behind it.

Claire Barker's avatarClaire Barker
(0)
5th December 2017

Amazing and helpful

This app is amazing, it keeps me on track with my money and let's me know when I'm going to be using too much. I helps me save also which is an added bonus, with this app I'll be out of my debt in no time.

Robert Prince's avatarRobert Prince
(0)

Articles related to Cleo