Thinking about signing up for the Cleo app? Read our Cleo reviews to see what people like you are saying about using Cleo day to day. Whether you want to take control of your finances, or are just interested in Cleo's futuristic technology, see what...
READ MOREThinking about signing up for the Cleo app? Read our Cleo reviews to see what people like you are saying about using Cleo day to day. Whether you want to take control of your finances, or are just interested in Cleo's futuristic technology, see what our community has to say about using Cleo in the real world. Already using Cleo? Please leave a review of your own and help others decide if Cleo is right for them!
Ease
46% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: App
128 reviews
Hidden negative features, non-existent customer support
DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in there for saving well and you need to send them photo id to withdraw it! Avoid at all... Read more
DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in there for saving well and you need to send them photo id to withdraw it! Avoid at all costs.
Ive tried to unlock my account twice and it says the process has failed, but doesnt state why. AVOID!Reviewed on 6th February 2020Brazenly![]()
hear non-existent support services
This app is frustrating in its circular functions and structure, and inability to provide actual support outside of the bot functions. The information is confusing and unhelpful. Would not recommend
Reviewed on 4th October 2019Aliselina Strong![]()
Very negative experience
I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I do, the chat function is unable to deliver my message even though all of the other messages deliver just fine. Cleo deducted money ... Read more
I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I do, the chat function is unable to deliver my message even though all of the other messages deliver just fine. Cleo deducted money from my account without my authorization (the 4.99 that I should be receiving Cleo plus for) and are unresponsive when I use the human-powered help function and via email. Their unauthorized charge caused an overdraft fee in my account which is exactly what I have been trying to avoid by using this service. I have sent screenshots of these issues to their email account with no response. I would like either an immediate refund and to cancel my account OR for the service I have been charged for to actually be made available to me.
Reviewed on 9th April 2019Marissa Jones![]()
An AI driven handle on your finances
It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without... Read more
It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without any prompting. Genuinely helpful. It's the future.
Reviewed on 9th February 2019Simon Titchmarsh![]()
Cleo is the best
Cleo keeps me up to date with my finances and dies a mint job.
Reviewed on 19th November 2018Vivien![]()
Cleo is an absolute lifesaver
Cleo is amazing! It keeps me up to date with my spending on the go and let’s me work with the little money I own.
Reviewed on 19th November 2018Vivien![]()
Now I look at my bank accounts rather than hide from them
I hate managing my money. I'm not stupid or broke but banking makes me feel it. And I now.makr better decisions because I know where I am and what I'm spending and most importantly how I'm spending it
Reviewed on 4th February 2018C![]()
This app makes saving and staying on top of my finances fun.
Since installing this app, I have a clear understanding of where my money goes and helps me save. And it’s fun! Fabulous.
Reviewed on 4th February 2018Larrie![]()
Helpful and easy to use
Very helpful to know your spending habits, whilst still being able to transfer money etc. Cleo gives statistics and helps you to set a monthly budget! So much easier when you've got a love for online shopping!
Reviewed on 19th January 2018Sinead Fitzgerald![]()
The app that makes banking simple
Easy to use App and introducing new excellent functionality on a regular basis
Reviewed on 18th January 2018Dhygmail![]()
Keeping track of finances has never been easier
Cleo lets me keep track of my spending across categories (groceries, eating out etc) and lets me categorise my bills so I get alerted when each one is about to come out. Set up saving amounts, budgets and more. Daily - weekly messages to remind you of... Read more
Cleo lets me keep track of my spending across categories (groceries, eating out etc) and lets me categorise my bills so I get alerted when each one is about to come out. Set up saving amounts, budgets and more. Daily - weekly messages to remind you of your finances and tell you where you could be cutting down on spending. Proactive and reactive , what more could you want from finance AI?!
Reviewed on 17th January 2018Kelly Atkin![]()
Love this app keeps me on track
I have struggled to understand where my money goes every month. Cleo is clear and easy to use.
Reviewed on 16th January 2018Karenlb![]()
Very very useful
Takes the fear out of banking, stops me from unopened bank statements piling up. Auto savings is a boon and something I otherwise wouldn't think about. Friendly and helpful service from the people behind it.
Reviewed on 16th January 2018Claire Barker![]()
Cleo is awesome
Can't get enough of Cleo. Best app for budgeting, saving and like having a friend to speak to about Money!
Reviewed on 16th January 2018Kieran![]()
Glorious
Personal and funny - makes finance fun.
Reviewed on 19th December 2017Matt Everett![]()
Super cool app
Been only using for a few days but it's very useful. Can't wait to see and learn more about the savings.
Reviewed on 16th December 2017Gabriela Pacurar![]()
very clear & helpful
makes budgeting very simple, great easy to use format
Reviewed on 15th December 2017Ruth Edmonds![]()
Amazing
Love love love cleo , always wanted something like this , and know it's here . It's just amazing keeps all my spending and my balances together with Facebook messages
Reviewed on 8th December 2017Cody-Lee Hardy Latouche![]()
Neat little app
Unobtrusive, insightful view into the world of your finances...the baffling made simple!
Reviewed on 5th December 2017Ryan Smith![]()
Amazing and helpful
This app is amazing, it keeps me on track with my money and let's me know when I'm going to be using too much. I helps me save also which is an added bonus, with this app I'll be out of my debt in no time.
Reviewed on 5th December 2017Robert Prince![]()
Currently showing 20 of 128