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Cleo reviews

Cleo logo
Rated Excellent • 4.53/5

Cleo reviews

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Review summary

People rate this company as Excellent based on 129 product reviews

Average score of 4.53/5
5 star
83%
4 star
14%
3 star
0%
2 star
0%
1 star
3%
Reviews for Cleo have trended negatively over the past 90 days

Latest positive rating

5/5

An AI driven handle on your finances

It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in... It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without any prompting. Genuinely helpful. It's the future. Read more Read less

{"display":"Simon Titchmarsh","full_name":"Simon Titchmarsh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/121360.png"}}'s avatar
App
Simon Titchmarsh 9th February 2019

Latest negative rating

1/5

This company is a scam!

This company is a scam! They took money from me and now refusing to give it back

{"display":"nikolas n","full_name":"nikolas n","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1154512.png"}}'s avatar
App
nikolas n 28th March 2025
See more reviews for Cleo products

About Cleo

Cleo offer an innovative way of taking charge of your finances. Aggregate your accounts, and simply text Cleo to find out how much is left in your account this month, or how much you have to pay out in bills. Wondering whether it’s worth signing up for? Read our Cleo reviews from our Smart Money People community, or leave your own review and help others decide if they should meet Cleo!

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Cleo at a glance

Reviews for Cleo

Showing 11 of 129 company reviews

This company is a scam!

App • 28th March 2025

This company is a scam! They took money from me and now refusing to give it back

{"display":"nikolas n","full_name":"nikolas n","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1154512.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Hidden negative features, non-existent customer support

App • 6th February 2020

DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in... DO NOT USE. Their customer service is non-existent, no reply for weeks. Theyve also changed provider for their savings wallet, and freeze your money in there for saving well and you need to send them photo id to withdraw it! Avoid at all costs. Ive tried to unlock my account twice and it says the process has failed, but doesnt state why. AVOID! Read more Read less

{"display":"Brazenly","full_name":"Brazenly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    hear non-existent support services

    This app is frustrating in its circular functions and structure, and inability to provide actual support outside of the bot functions. The information is confusing and unhelpful. Would not recommend

    {"display":"Aliselina Strong","full_name":"Aliselina Strong","avatar":{"url":"\/assets\/uploads\/avatars\/users\/170442.png"}}'s avatar
    App
    Aliselina Strong 4th October 2019
  • 1/5

    Very negative experience

    I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I... I signed up for Cleo last week. The app doesn’t update in real time. I’ve tried to upgrade to Cleo plus and every time I do, the chat function is unable to deliver my message even though all of the other messages deliver just fine. Cleo deducted money from my account without my authorization (the 4.99 that I should be receiving Cleo plus for) and are unresponsive when I use the human-powered help function and via email. Their unauthorized charge caused an overdraft fee in my account which is exactly what I have been trying to avoid by using this service. I have sent screenshots of these issues to their email account with no response. I would like either an immediate refund and to cancel my account OR for the service I have been charged for to actually be made available to me. Read more Read less

    {"display":"Marissa Jones","full_name":"Marissa Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/124664.png"}}'s avatar
    App
    Marissa Jones 9th April 2019
  • 5/5

    An AI driven handle on your finances

    It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in... It's the missing link between traditional banking and challenger banks. Plug this into your old high-street banking service and suddenly it's like you're banking in the 21st century. Regular updates, insights and advice straight to your device without any prompting. Genuinely helpful. It's the future. Read more Read less

    {"display":"Simon Titchmarsh","full_name":"Simon Titchmarsh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/121360.png"}}'s avatar
    App
    Simon Titchmarsh 9th February 2019
  • 5/5

    Cleo is the best

    Cleo keeps me up to date with my finances and dies a mint job.

    {"display":"Vivien","full_name":"Vivien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Vivien 19th November 2018
  • 5/5

    Cleo is an absolute lifesaver

    Cleo is amazing! It keeps me up to date with my spending on the go and let’s me work with the little money I own.

    {"display":"Vivien","full_name":"Vivien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Vivien 19th November 2018
  • 5/5

    Now I look at my bank accounts rather than hide from them

    I hate managing my money. I'm not stupid or broke but banking makes me feel it. And I now.makr better decisions because I know where... I hate managing my money. I'm not stupid or broke but banking makes me feel it. And I now.makr better decisions because I know where I am and what I'm spending and most importantly how I'm spending it Read more Read less

    {"display":"C","full_name":"C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    C 4th February 2018
  • 5/5

    This app makes saving and staying on top of my finances fun.

    Since installing this app, I have a clear understanding of where my money goes and helps me save. And it’s fun! Fabulous.

    {"display":"Larrie","full_name":"Larrie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Larrie 4th February 2018
  • 5/5

    Helpful and easy to use

    Very helpful to know your spending habits, whilst still being able to transfer money etc. Cleo gives statistics and helps you to set a monthly... Very helpful to know your spending habits, whilst still being able to transfer money etc. Cleo gives statistics and helps you to set a monthly budget! So much easier when you've got a love for online shopping! Read more Read less

    {"display":"Sinead Fitzgerald","full_name":"Sinead Fitzgerald","avatar":{"url":"\/assets\/uploads\/avatars\/users\/60786.png"}}'s avatar
    App
    Sinead Fitzgerald 19th January 2018
  • 5/5

    The app that makes banking simple

    Easy to use App and introducing new excellent functionality on a regular basis

    {"display":"Dhygmail","full_name":"Dhygmail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    App
    Dhygmail 18th January 2018

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