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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.87 (3852 reviews)

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4.89

Based on 3,852 reviews, last reviewed 16th Apr 2025

126900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

10%

Latest highest rating:

5

Simple online banking. Simple online banking. Good service and provide confidence. Reviewed on: 16th April 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (3852)

Review of the Close Brothers Savings, Savings:

Great service

Easy to use set up service for my online investment. Competitive rates and I was kept advised of what was going on Reviewed on: 5th March 2023

Offered competitive rates, and application was dealt...

Offered competitive rates, and application was dealt with promptly and with efficiency. Clearly prime importance is given to good customer service. Queries were dealt with quickly and with courtesy. Reviewed on: 15th April 2025

Excellent bank rate based account

The account is for the long term and operates with a notice period so does not require fast access to withdraw cash. The service to set this account up was efficient. The communications were clear. Response times were prompt within the parameters above. Reviewed on: 15th April 2025

Customer Service First Class.

When I had to contact Close Brothers with a query, the recipient answered me very respectfully and it was dealt with immediately. Reviewed on: 15th April 2025

Competitive rates, friendly service.

Competitive saving rates, easy to navigate online platform and when the need arose to speak to a member of staff found them friendly and helpful. Reviewed on: 15th April 2025

Always professional and great value

Always professional and great value Reviewed on: 15th April 2025

Very easy to operate

Very easy to operate. Friendly customer service and app is navigation friendly Reviewed on: 15th April 2025

Have always found customer service extremely good &...

Have always found customer service extremely good & helpful. Savings are doing well Reviewed on: 15th April 2025

Helpful staff

Staff always willing to help and always understand the problem Reviewed on: 15th April 2025

It is a simple and secure process...

It is a simple and secure process that give confidence that your money is safe and can grow. Reviewed on: 15th April 2025

I have been invested with them for about 10years now...

I have been invested with them for about 10years now and have always been well looked after and satisfied . one investment has been there for all that time and earned me £8K. Reviewed on: 15th April 2025

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