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Complete Cover Group: Insurance Broker reviews

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4.03
Based on 439 reviews, last reviewed 24th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
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13%
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5%
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2%
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14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022
Alex Robert's avatar
Alex Robert

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023
Daniela Bucataru's avatar
Daniela Bucataru
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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

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Complete Cover Group Insurance Broker reviews (439)

Needs improvements

3
Find it hard to call to talk to someone. Reviewed on: 30th May 2017
George Jimmy Volcere's avatar
George Jimmy Volcere
Reply from Complete Cover Group Hello George. Thank you for your feedback. I have asked our complaints team to look into your comments and call you direct to assist. Regards Response date: 31st May 2017
Complete Cover Group logo
Complete Cover Group

ONE OF THE BEST

5
Of all the company's I have to deal with they are the best keep up the good work Reviewed on: 30th May 2017
Peter Crump's avatar
Peter Crump

Very helpful

5
Very polite they help u straight away and sort ur problems out fast thank you Reviewed on: 30th May 2017
Hollie 's avatar
Hollie

The agents are very helpful and friendly

5
The experience is good and will recommend family and friends to use you as insurance company Reviewed on: 27th May 2017
Jitender kanwar's avatar
Jitender kanwar

Wait

1
I was on hold for 40 minutes of a 50 minute phone call, the customer service representative didn't have much knowledge about insurance. Reviewed on: 26th May 2017
Bailey hunter's avatar
Bailey hunter
Reply from Complete Cover Group Hello Bailey. Thank you for your feedback. I've asked our customer service manager to look into your concerns and contact you direct to assist. Regards Response date: 30th May 2017
Complete Cover Group logo
Complete Cover Group

Always there when needed

5
Customer service is faultless. Spoke to various different advisors and always have given me the correct information I need to make my choice. Quick response and accurate in timing. If only the sales guys could be the same as the customer service guys. Overall great company and genuine people. Reviewed on: 26th May 2017
Shahan's avatar
Shahan

Excellent and Friendly Service

5
I have found the operators and this company to be far superior to my last insurance company. I get a timely, friendly and effective service every time I have to contact you. I would recommend you to any of my friends and family. Reviewed on: 26th May 2017
alison's avatar
alison

An experience I will always look forward having .....

5
My queries have always been treated courteously, and communication so far, has been unbeatably effective. Reviewed on: 26th May 2017
Kayode Osituyo's avatar
Kayode Osituyo

Grat

5
Really helpful friendly staff was no messing about Reviewed on: 25th May 2017
lisa scarfe's avatar
lisa scarfe

Brilliant service

5
Brilliant customer service. Advisor was easy to talk and very helpful Reviewed on: 25th May 2017
Leigh Hughes's avatar
Leigh Hughes

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