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Complete Cover Group: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.12 (439 reviews)

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4.03

Based on 439 reviews, last reviewed 24th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

13%

14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023

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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

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Complete Cover Group Insurance Broker reviews (439)

Helpful

Every time I ring I get brilliant service and my emails are there in seconds it's a great company Reviewed on: 15th May 2017

EXCELLENT!

Since I have been insured i have never had any issues with Complete Cover Group! All the staff are friendly and very helpful! Would highly recommend if you want an insurance company that is organised and also there to answer any questions you may have, choose Complete Cover Group ! Reviewed on: 15th May 2017

Top Notch

I found the the customer service was prompt and very helpful. It was a pleasure to have spoken to someone so helpful Reviewed on: 15th May 2017

Great service

Great customer service every time. Reviewed on: 15th May 2017

worst insurance brokers

1- the insurance price dose not go down every year even if you DON'T make any claims. 2.They charge you £30 if miss a payment. 3. very unhelpful staff. 4.keep you on hold on the phone for like 40 mits 5.they use to be called A&A now Complete cover This company needs to be shut down they are an absolute disgrace. i have been with company for 3 years seance they were called A & A group any one that wants to get insurance with complete cover pleases think twice before you do because my insurance was £1100 a a year when i canceled my insurance due to my health. the company ask me to pay £600 for the 2 month i had left to pay and i use to pay £130 per month . this is my first review ever i have never wrote any review in my life but this company deserved it . thanks you Reviewed on: 14th May 2017

Reply from Complete Cover Group Hello Yon. Thank you for your feedback its important to us. Unfortunately insurance companies do increase their rates from year to year which can lead to a higher price. I have asked for your comments to be look into in relation to your cancellation and a senior member of our team will contact you direct. Regards Complete Cover Group. Response date: 15th May 2017

Great

Only been with this company for a little while and had no problems so far Reviewed on: 13th May 2017

Helpful Polite professional

Experiencing the expert-ease of complete cover group has been brilliant, every person I've spoken to in the past has been so polite and professional, and also very kind and i would definitely recommend the company. Any problems they will try their very best to help you with what you need help with, they are also very quick and responsive to your questions and calls too. Reviewed on: 13th May 2017

Not such a bad company

Some of the employees are rude and talk like they are reading from a script to try and get you to do what you want but the helpful employees are extremely helpful and listen to what you have to say and actually try to help instead of just assuming they know what you want Reviewed on: 12th May 2017

Changing insurance to a different car

Ver good service, quick and Tatiana to he point Reviewed on: 12th May 2017

Easy Transaction

We needed to pay a default payment and change the car on the policy both was done wit ease and the utmost professionalism Reviewed on: 12th May 2017