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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2379 reviews)

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4.84

Based on 2,379 reviews, last reviewed 19th Feb 2025

9600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent App - Easy to navigate! The Counting up App is very easy to navigate which is most important for my daily business banking. I have also recently been able to apply for small ... Read more Reviewed on: 19th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2379)

Review of the Countingup, Business Account:

Very prompt with their responses via e mail

Very prompt with their responses via e mail Reviewed on: 19th March 2024

Reply from Countingup Hi Dan It's great to hear that you have been enjoying our services so far. Since your review, we have launched a more secure way of getting in contact, in-app secure messaging! This is not a live chat. However, this method of contact always ensures that you know you are speaking to the support team. We are always working on new features to make running a business as easy as possible for our customers, and cannot wait for you to see whats in store next! Response date: 17th September 2024

Easy to use, make and send invoices seamlessly.

Easy to use, make and send invoices seamlessly. All round the best online bank that I have used. Reviewed on: 3rd February 2025

Reply from Countingup Hi David, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account so far, and you're happy about the accounting features. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 5th February 2025

Excellent Quick service response fast

Excellent Quick service response fast Reviewed on: 3rd February 2025

Reply from Countingup Hello, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025

I cannot pay in a commission cheque because no post...

I cannot pay in a commission cheque because no post office branches have the right envelopes. I have sent several emails about this and received no reply. I was sent a link so that I could vote in this. Reviewed on: 3rd February 2025

Reply from Countingup Hi Belinda Thank you for taking the time to provide feedback. I am sorry to hear that you have been unhappy with the service. I can see that my colleague has been in contact with you directly via email to discuss this further with you. Please note that the. support team are available 9am - 5pm, Monday - Friday. We will always ensure that we will get back to you as soon as possible within this time. Response date: 6th February 2025

Excellent

Was good very handy and easy to use Reviewed on: 3rd February 2025

Reply from Countingup Hi Josh, We’re so happy that you’re enjoying your account and find the app so easy to use Response date: 5th February 2025

Only good words about Countingup

They been recommended to me by a friend . I'm extremely happy with customer support. Easy to manage everything with the app. I have 3 words for them. Fast, efficient, professional Reviewed on: 3rd February 2025

Reply from Countingup Your 5-star review made our day Robert, thank you! We’re glad that you’re enjoying the features that Countingup has to offer. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon Response date: 5th February 2025

Good experience with you!

Good experience with you! I am happy! Reviewed on: 3rd February 2025

Reply from Countingup Hi Marcela, thank you so much for taking the time to write such a lovely review Response date: 3rd February 2025

Set up process

The soft ware is very simply to u Reviewed on: 3rd February 2025

Reply from Countingup Hi Izzy, we’re so happy that you’re enjoying your account and find the app so simple to use Response date: 3rd February 2025

Very easy to use and integrate with my accountant.

Very easy to use and integrate with my accountant. Reviewed on: 3rd February 2025

Reply from Countingup Hello Victoria, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account, and the accounting features so far. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 3rd February 2025

Thumbs Up.

A good bank, gives updates on changes or any bank innovation changes. I love the online accounting side which gives a rough estimate of your balance sheet. Well done, I'm loving it as a small business. Reviewed on: 3rd February 2025

Reply from Countingup Hello Lawson, lovely reviews from our lovely customers mean the world to us! We really appreciate you taking the time to leave us a review and we’re so happy to hear you’re enjoying Countingup so far. If you need any support in the future, just send us a message in the app. Speak soon Response date: 3rd February 2025

Happy user

Start the journey 2 years ago and I am very happy for the choice Reviewed on: 3rd February 2025

Reply from Countingup Hello Feli, We’re so happy you chose us for your business current account provider! Response date: 3rd February 2025

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