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Countingup: Business Account reviews
Based on 2,273 reviews, last reviewed 28th Nov 2024
No new 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Very prompt with their responses via e mail
Very prompt with their responses via e mail
Reviewed on:
19th March 2024
Beware Small Business Owners Countingup’s Actions...
Beware Small Business Owners – Countingup’s Actions Have Cost Me £20,000!
I strongly advise any small business owner to think twice before banking wi...
Read more
Reviewed on:
28th November 2024
About this product
Countingup Business Account reviews (2273)
Beware Small Business Owners Countingup’s Actions...
I have been paid for my first month work and transfe...
Reply from Countingup
Hi Azem,
Thank you for taking the time to share your experience.
We know it’s far from ideal when things like this happen.
The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements.
While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe.
Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly.
Please co...
Response date: 24th October 2024
I strongly advise against using Countingup for your...
Reply from Countingup
Hi Salomon,
Thank you for your feedback. We want to assure you that our actions have been in compliance with the regulatory requirements for financial institutions in the UK.
As a financial institution, Countingup may need to take measures such as better understanding, suspending, and/or closing accounts as part of our legal and regulatory obligations.
It's important to note that all financial institutions have the authority to impose suspensions or closures at any time. These ac...
Response date: 17th September 2024
Very prompt with their responses via e mail
Reply from Countingup
Hi Dan
It's great to hear that you have been enjoying our services so far.
Since your review, we have launched a more secure way of getting in contact, in-app secure messaging!
This is not a live chat. However, this method of contact always ensures that you know you are speaking to the support team.
We are always working on new features to make running a business as easy as possible for our customers, and cannot wait for you to see whats in store next!
Response date: 17th September 2024
Love using Counting up.
Reply from Countingup
Hi
Thank you for leaving such a great review!
Since your review, we have launched an even quicker way to contact the support team- in-app secure messaging!
This is not a live chat. However, this is the safest and most secure way in knowing you are speaking to us in order to protect our customers.
If you need us in the future, please do not hesitate to start up a chat.
Response date: 17th September 2024
Simply Efficient
Reply from Countingup
Hi Martin
Thank you for leaving us such a lovely review.
We hope that you are still enjoying all of the features that Countingup have to offer and cannot wait for you to see what we have in store for you next!!!
If you ever need us, please drop us an in-app secure message and we will be with you as quickly as possible
Response date: 17th September 2024
Best online business bank
Reply from Countingup
Hello Phillipson,
Thanks for choosing us to support your business!
It makes us super happy to hear how easy you've found our invoicing feature!
We are continuing to work on new features and benefits that will hopefully help continue to save you you time and be really easy to use
Response date: 17th September 2024
Easy and quick
Reply from Countingup
Hello,
Thanks for leaving such a great review
Response date: 17th September 2024
Great
Reply from Countingup
Hello Mehri,
Thank you for taking the time to leave us a review
Response date: 17th September 2024
Great
Reply from Countingup
Hello Mehri,
Thank you for taking the time to leave us a review
Response date: 17th September 2024
Best possible business account
Reply from Countingup
Hello Trez,
Thank you for taking the time to leave a 5 star review
Response date: 17th September 2024