Smart Money People Logo

Creditfix: Debt Management reviews

4.76
Based on 793 reviews, last reviewed 9th Feb 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Brilliant company Great company and helpful , great five star ratings***** Reviewed on: 11th April 2023
Andrew janes's avatar
Andrew janes

Latest lowest rating:

1

WHY is no one replying to me? WHY is no one replying to me? Got told off for making additional payments monthly when I bring home more than my 'allowed' take home pay - even thou... Read more Reviewed on: 9th February 2024
Rebekka Skelton's avatar
Rebekka Skelton

About this product

Creditfix Debt Management reviews (793)

Review of the Creditfix, Debt Management:

WHY is no one replying to me?

1
WHY is no one replying to me? Got told off for making additional payments monthly when I bring home more than my 'allowed' take home pay - even though I have an email advising me to do this. When I took out the IVA, I was told it will write off upto 60% of my outstanding debt, on the app it says I have paid £20,566.74 to date out of £31,206 which is 65% of my IVA amount. My total debt amount owed was £40,598.61, so assuming I am expected to pay back the £31,206 this means I will actually be paying back 76% of my original debt amount owed with 24% being written off. Regarding the above 2 pointers - my questions that I would like answering is - due to the additional contributions made - where I receive salary over £3292.30, for what I have paid to date £20,566.74 assuming I have no further contributions over my £3292.30 allowance - the remainder of payments at £370 per month x 33 months will actually be £32,776.74 - PLUS anything I get paid over my threshold. My concern is, why am I paying more back than the agreed IVA amount of £31,206 - surely - this isn't correct? In addition to this, for the future months - if I continue to earn over the £3292.30 and make further 50% contributions I could end up paying the whole £40,598.61 back - again, this isn't right? January 2024 payday I paid almost £1000 extra payment, on top of the £370 expected. If I get to paying back the £31,206 expected is that it done? Or am I still expected to keep paying towards the original debt amount owed of £40,598.61? As I was told this is the amount you will pay - £370 per month, anything over your threshold is 50/50 but at this rate I'm likely to pay back the £31,206 IVA amount before November 2026 based on the additional contributions The other question I would like answering is if I reach the £31,206 say in March 2026 - will the creditors consider early completion of the IVA as they got back what they expected? Reviewed on: 9th February 2024

Saved me

5
No amount of words would ever be enough on how appreciattive I am to all the people who work at creditfix thankyou you saved me Reviewed on: 1st September 2021

Excellent company

5
This company has helped me a lot the people who you deal with are excellent at their jobs with excellent communication very very helpful Reviewed on: 1st September 2021

Very helpful

5
Had a good nights sleep and everything sorted with one easy payment Reviewed on: 1st September 2021

Life made easy

5
Credit fix are very understanding when we hit hard times and always help to find an affordable solution to keep on track. They have friendly staff to talk to and explain everything in detail. Reviewed on: 1st September 2021

Really Helped

5
Really helped me get back on track, and a lot of stress off your shoulders. They are great Reviewed on: 1st September 2021

Great customer service

4
Good customer support. Friendly staff. Reviewed on: 1st September 2021

Great customer service

5
The customer service team at credit fix have always been helful and informative, i have never had any problems with them so far, They were also very good through the pandemic with payments as i was furloughed. I would definatly recommend them. Reviewed on: 1st September 2021

Brilliant company

5
I found myself in a bad place abd every team member I spoke to helped me step by step to getting the help i needed .I don't know what I would have done without them. Fantastic customer service,extremely helpful in all aspects and made me feel at ease too. Reviewed on: 1st September 2021

Brilliant

5
Absolutely love creditfix.. They made sure my payment amounts were affordable for me. If I missed a payment they would ring but were never judgey or rude. Any questions I had they were always more than happy to help. Great company Reviewed on: 1st September 2021

Helped me alot

5
Really good experience helped me alot Reviewed on: 1st September 2021
Are you a business? Get insights, reply to reviews, invite customers and understand their needs