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Creditfix: Debt Management reviews

Name: Debt Management
Rating: 4.83 (793 reviews)

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4.72

Based on 793 reviews, last reviewed 9th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Brilliant company Great company and helpful , great five star ratings***** Reviewed on: 11th April 2023

Latest lowest rating:

1

WHY is no one replying to me? WHY is no one replying to me? Got told off for making additional payments monthly when I bring home more than my 'allowed' take home pay - even thou... Read more Reviewed on: 9th February 2024

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Creditfix Debt Management reviews (793)

WHY is no one replying to me?

WHY is no one replying to me? Got told off for making additional payments monthly when I bring home more than my 'allowed' take home pay - even though I have an email advising me to do this. When I took out the IVA, I was told it will write off upto 60% of my outstanding debt, on the app it says I have paid £20,566.74 to date out of £31,206 which is 65% of my IVA amount. My total debt amount owed was £40,598.61, so assuming I am expected to pay back the £31,206 this means I will actually be paying back 76% of my original debt amount owed with 24% being written off. Regarding the above 2 pointers - my questions that I would like answering is - due to the additional contributions made - where I receive salary over £3292.30, for what I have paid to date £20,566.74 assuming I have no further contributions over my £3292.30 allowance - the remainder of payments at £370 per month x 33 months will actually be £32,776.74 - PLUS anything I get paid over my threshold. My concern is, why am I paying more back than the agreed IVA amount of £31,206 - surely - this isn't correct? In addition to this, for the future months - if I continue to earn over the £3292.30 and make further 50% contributions I could end up paying the whole £40,598.61 back - again, this isn't right? January 2024 payday I paid almost £1000 extra payment, on top of the £370 expected. If I get to paying back the £31,206 expected is that it done? Or am I still expected to keep paying towards the original debt amount owed of £40,598.61? As I was told this is the amount you will pay - £370 per month, anything over your threshold is 50/50 but at this rate I'm likely to pay back the £31,206 IVA amount before November 2026 based on the additional contributions The other question I would like answering is if I reach the £31,206 say in March 2026 - will the creditors consider early completion of the IVA as they got back what they expected? Reviewed on: 9th February 2024

Scam

Avoid. Company dosent exist. They lie about evrything just get you in agreement Reviewed on: 10th November 2023

Awful and unprofessional

Avoid this company it is an absolute nightmares they tell lives to you they pass you around they do not give you the advice thay should. I had my IVA cancelled by accident thay email me to apologise they said if I reply to the email in the same day they will re-sinder it so I replied to them for them to start it again I heard nothing of them for three or four days then I got a letter of them saying that it had been cancelled permanently yet they still took 2 months money out of my accounts which I'm fighting to get back absolute disgrace please avoid Reviewed on: 14th June 2023

Brilliant company

Great company and helpful , great five star ratings***** Reviewed on: 11th April 2023

Rubbish

My son called Creditfix and spoke to a LUKE in Glasgow office. He was let’s say needs more training in customer service especially listening skills. One of the most unprofessional, embarrassing, disrespectful and just a loser. Asked to be put through to his manager and he refused yet I’m the customer and I pay his wages Reviewed on: 20th February 2023

IVA

Thanks for the prompting of payments for many years. I have now completed Kept up with all payments Thanks Reviewed on: 1st February 2023

Matter is now in the hands of my lawyers

They don’t take money from your account when they say are going to and then tell you that you have breeched your agreement when they are the ones that haven’t taken the money from your account. Slow and on occasions rude customer service. Worst decision I ever made was having an IVA especially with this company. This matter is now in the hands of a lawyer and creditfix will never see another penny of my hard earned money. Harassing letters and phone calls. When I’m not at fault. This company is a scam Reviewed on: 5th January 2023

Such a weight off my mind!

Spoke to Joe Kane for my welcome call and Craig who set me up initially and I have to say what amazing customer service. Fantastically prompt responses with the right information. Completely thorough and details explanations. Just a complete easy and enjoyable process to getting debt sorted. Thank you so much Joe & Craig. Oh and a really lovely accent I could listen to all day! Reviewed on: 14th November 2022

Excellent

I would recommend these to anyone struggling with debt, it's like a weight as been lifted, everyone I have spoke to have been really helpful Reviewed on: 4th November 2022

A shining light in the dark

Anyone who is struggling with debt please do not suffer anymore, contact Creditfix, a special mention to Paul Mowat, whom made sure he was in contact with me regularly to ease the burden of heavy debt. Paul and his company Creditfix helped me so much I cannot thank them enough. Creditfix have been swift aswell as professional. I cannot recommend them enough. Mr K Archer Reviewed on: 26th October 2022