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National Debtline: Debt advice reviews

View other National Debtline products
4.26
Based on 9 reviews, last reviewed 28th May 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
22%
3 star
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2 star
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Latest highest rating:

4

Needed some debt advice and whilst National Debtline... Needed some debt advice and whilst National Debtline were unable to assist directly they sign posted me to other sites and I was able to get the info ... Read more Reviewed on: 28th May 2026
D S's avatar
D S

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

National Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, they’ve helped millions of people deal with their debts. They provide free, independent debt advice over the phone and through a webchat service. They’ve been helping people in the UK with debt since 1987.

National Debtline reviews help you find out what it’s really like to be a customer. If you’ve used National Debtline before, you can also leave a review and share your experience.

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National Debtline Debt advice reviews (9)

Needed some debt advice and whilst National Debtline...

4
Needed some debt advice and whilst National Debtline were unable to assist directly they sign posted me to other sites and I was able to get the info I required. Reviewed on: 28th May 2026
D S's avatar
D S

Just brilliant I could not have got through all my i...

5
Just brilliant I could not have got through all my issues with debt without them I really appreciate all they have done for me Reviewed on: 28th May 2026
Ms R's avatar
Ms R

As a single mother of 2 under 5 I had been strugglin...

5
As a single mother of 2 under 5 I had been struggling with debt. The lady I spoke over the phones was none judgmental of my situation and helped me Reviewed on: 28th May 2024
Sara's avatar
Sara

Great service.

5
Great service. Helped me through a challenging time. Reviewed on: 24th May 2024
sandeep s's avatar
sandeep s

ALWAYS WILLING TO SUPPORT AND UNDERSTANDING THE PROB...

5
ALWAYS WILLING TO SUPPORT AND UNDERSTANDING THE PROBLEM WITHOUT NEEDNG TO GO INTO MUCH DETAIL Reviewed on: 3rd May 2024
RICARDO F's avatar
RICARDO F

Really helpful and saved me a load of money

5
I called them about a letter from a debt collection company about a historic debt. They gave advice on how to deal with the debt, advised that I check there was no CCJ and that the debt should be time stature barred. I followed their advice, sent one of their pro-forma emails and the debt company have agreed the debt is time statute barred and that they will not be pursuing me for the debt. A 5 minute phone call saved me almost £100 Reviewed on: 20th February 2024
Marie's avatar
Marie

Great advice and exactly what I needed at a time like this

4
Walked away feeling happier and less worried. The advisor was unbiased, helpful and did not judge me. I would recommend who needs any sort of advice related to debt to access National Debtline to help them. Reviewed on: 31st May 2023
Megan Bailey's avatar
Megan Bailey

Great

5
Great account, great service , great app Reviewed on: 5th April 2023
Neil Hardie's avatar
Neil Hardie

Good app

5
the best application on the phone for the bank account and the most common Reviewed on: 5th April 2023
Marius Diaconu's avatar
Marius Diaconu

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