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National Debtline: Debt advice reviews

Name: Debt advice
Rating: 4.4 (66 reviews)

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4.40

Based on 66 reviews, last reviewed 13th Jun 2026

4700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

I was at the end of my mind and had no hope left unt... I was at the end of my mind and had no hope left until I got help from national debt help line and I can see you I have a future they have been my lif... Read more Reviewed on: 13th June 2026

Latest lowest rating:

2

I had to call them 3 times, each time the line was c... I had to call them 3 times, each time the line was cutoff during main conversation. In the end they just give a list of complicate action to do, that ... Read more Reviewed on: 4th June 2026

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About this product

National Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, they’ve helped millions of people deal with their debts. They provide free, independent debt advice over the phone and through a webchat service. They’ve been helping people in the UK with debt since 1987.

National Debtline reviews help you find out what it’s really like to be a customer. If you’ve used National Debtline before, you can also leave a review and share your experience.

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National Debtline Debt advice reviews (66)

My experience was excellent and the advice given was...

My experience was excellent and the advice given was spot on. I questioned a debt from 10 years ago that a debt company apparently picked up, I knew nothing about this and it did not show on any credit reference agency report. National debt line helped sort out all the leg stuff and the result ended very well in my favour. If in doubt. Call them Reviewed on: 4th June 2026

Very good customer service and nice people to help u...

Very good customer service and nice people to help u Reviewed on: 4th June 2026

They was very helpful with my bills

They was very helpful with my bills Reviewed on: 4th June 2026

I was in a lot of trouble, my problem was solved

I was in a lot of trouble, my problem was solved very friendly by the workers working in National Debtline, I want to thank them for this. Reviewed on: 4th June 2026

A great experience with a knowledgeable, friendly an...

A great experience with a knowledgeable, friendly and sympathetic advisor Reviewed on: 4th June 2026

Quick, simpleAnd easy

So I was struggling with debt from my energy provider and I was advised to contact national debt line regarding this. I put it off for a while as I was hesitant about how long the process was going to be. When I finally decided to go ahead and give them a call I was very pleasantly surprised. They made me feel at ease straight away! I was asked about my realistic income and expenditure to put forward for EON in order for us to set up an affordable payment plan. Everything was gone through with complete detail a form was put together. The process was complete within an hour and it was great. Highly recommend. Reviewed on: 4th June 2026

Face your Debts with help & feel free again

I got myself into debt & I turned to these wonderful people. They supported me by helping sort out Partial but Final settlements as I had inherited a small amount of money. The weight that was lifted from me was amazing & I still live by the budget system now. Highly Recommend to anyone 5***** Reviewed on: 4th June 2026

I rang up extremely overwhelmed due to the debt I wa...

I rang up extremely overwhelmed due to the debt I was in, the gentleman who answered the phone was absolutely brilliant, he went through all of my options and he made me feel less alone. For once I felt like the weight had been lifted of my shoulders. Amazing charity I couldn’t recommend enough! Reviewed on: 4th June 2026

Helpful and Supportive Service

I had a very positive experience with National Debtline. The advisor was friendly, professional, and took the time to explain my options clearly. I felt listened to and supported throughout the conversation. The information provided was easy to understand and helped me feel more confident about dealing with my situation. I would recommend this service to anyone who needs free debt advice. Reviewed on: 4th June 2026

Very helpful towards any debts and brilliant advice.

Very helpful towards any debts and brilliant advice. Reviewed on: 4th June 2026

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National Debtline: Debt advice reviews

4700% increase in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review National Debtline: Debt advice now

National Debtline Debt advice reviews (66)

My experience was excellent and the advice given was...

Very good customer service and nice people to help u...

They was very helpful with my bills

I was in a lot of trouble, my problem was solved

A great experience with a knowledgeable, friendly an...

Quick, simpleAnd easy

Face your Debts with help & feel free again

I rang up extremely overwhelmed due to the debt I wa...

Helpful and Supportive Service

Very helpful towards any debts and brilliant advice.

Review National Debtline: Debt advice now

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