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Money Wellness: Debt advice reviews

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4.92
Based on 5,363 reviews, last reviewed 15th Apr 2026
3593% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
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Latest highest rating:

5

Friendly helpful staff would recommend Friendly helpful staff would recommend Reviewed on: 15th April 2026
Abigail M's avatar
Abigail M

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse
Read all reviews Write a review

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.
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Money Wellness Debt advice reviews (5363)

Friendly helpful staff would recommend

5
Friendly helpful staff would recommend Reviewed on: 15th April 2026
Abigail M's avatar
Abigail M

Fresh Start

5
When I called Money Wellness I was stressed and worried as to what I could do about the debt I had and how was I going to pay them and live. After talking with James I felt relieved and could see a light at the end of the tunnel. He explained everything to me and covered all the options that were available. I decided on my option and Money Wellness did it all for me . I just wished I had called them before. James was absolutely great and made me so much better. Reviewed on: 15th April 2026
Tina 's avatar
Tina

It’s was a good experience,they was very helpful and...

5
It’s was a good experience,they was very helpful and understanding, Also would choose the best solution for your financial situation Reviewed on: 15th April 2026
Jordan's avatar
Jordan

Amazing experience helped me and will recommend to e...

5
Amazing experience helped me and will recommend to everyone Reviewed on: 15th April 2026
Rebecca h's avatar
Rebecca h

They were amazing.

5
They were amazing. Really understanding and helpful and explained things so clearly. I am so, so glad I got the courage to phone them and ask for help Reviewed on: 15th April 2026
Louise S's avatar
Louise S

I had a very positive experience with Money Wellness...

5
I had a very positive experience with Money Wellness and would highly recommend their services to anyone struggling with financial difficulties. From the very beginning, the team was professional, understanding, and genuinely supportive. They took the time to listen to my situation without any judgment and explained all available options clearly, which made a stressful situation much easier to manage. What stood out the most was their patience and the way they guided me step-by-step through the process. They made sure I fully understood everything before moving forward, and they were always available to answer any questions I had. Communication was excellent, and I felt reassured throughout the entire process. Thanks to Money Wellness, I now feel more in control of my finances and much less anxious about my situation. Their support has truly made a difference for me. I would definitely recommend them to anyone in need of debt advice and financial guidance. Reviewed on: 15th April 2026
Larisa 's avatar
Larisa

Use a different charity of debt advice,

1
In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the matter was not resolved until the middle of April due to repeated delays. These delays arose primarily because two scheduled appointments were cancelled. Despite informing your team on multiple occasions that I am unable to answer phone calls during working hours, I continued to receive calls at times when I was unavailable. Both pre-arranged telephone appointments had been scheduled for after work hours, yet neither took place as agreed, which was extremely frustrating. On one occasion, when I called back, I was informed that applications were not being accepted in my area. This raises the question as to why the appointment was scheduled in the first place. After several attempts to make contact, I eventually spoke with a representative and advised that I would be making a formal complaint to the Financial Ombudsman Service, citing a potential breach of consumer duty and the unnecessary stress and inconvenience caused. While the matter has now been resolved, this was only achieved after I escalated the issue. I am concerned that, had I not done so, I may have been subjected to further delays and additional cancelled appointments. Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse

From start to finish they was helpfull

5
From start to finish they was helpfull Reviewed on: 15th April 2026
Paris 's avatar
Paris

They go above and beyond to help you they don't judg...

5
They go above and beyond to help you they don't judge you and they help you very quickly I would definitely recommend money wellness to anyone who is struggling with there debts Reviewed on: 15th April 2026
Catherine p's avatar
Catherine p

Very professional Service and understanding

5
Very professional Service and understanding Reviewed on: 15th April 2026
gary lard's avatar
gary lard

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