Thieves

I approached AYOM in later 2019 to recover a debt and belongings from my ex fiancé Their representative attended my home and showed him documentation that supported my case. He reassured me that my case was solid and that AYOM would have no trouble recove Read more

I approached AYOM in later 2019 to recover a debt and belongings from my ex fiancé Their representative attended my home and showed him documentation that supported my case. He reassured me that my case was solid and that AYOM would have no trouble recovering my money to the the point of the Debtors bankruptcy if necessary

He left a contract and emailed me proposal. I explained that based on previous case of mine back in 1995 I was hesitant

I was then pestered with calls and e-mails from the representative and agreed to pay £3800 in advance.

AYOM wrote to the debtor and made numerous phone calls without success which resulted in the debtor reporting them and myself to the police

The AYOM representative explained that this was a common course of action by debtors and would not push them off?

The police investigation concluded with no evidence

I requested AYOM take further steps for recovery but they explained they were too busy with home visits and had postponed all such activities

We then entered lockdown and I have called AYOM numerous times and had no funds and action by themselves other than on one occasion a representative of their company called me and asked to to remove my Trustpilot review on the reassurance that she would investigate matters

I never heard anything

Trust Pilot have removed three previous reviews of AYOM by myself?

Reviewed on 13th September 2022

Jeremy Hartigan

DO NOT USE THIS COMPANY! TOTAL SCAM!!

Please, I urge you please not to use this company. They get you to hand over money straight away with no mention about their T's & C's AYOM just tell you that they can get you the debt with no problem at all. I paid £1100 and it's turned out into nothing Read more

Please, I urge you please not to use this company. They get you to hand over money straight away with no mention about their T's & C's AYOM just tell you that they can get you the debt with no problem at all. I paid £1100 and it's turned out into nothing more than a bet! Because that's all it is. I am going to take these guys to the small claims court to get my money back. You can't ring them up and if you do you just get told off for ringing up. Also takes them 14 working days to reply to emails. The customer portal is vaguest piece of information gathering ever..a complete waste of time! AYOM don't even tell you about the 90 days holding perod for your money. They say it's to prevent charge backs but it's not it's all about them getting more money off the intrest they earn of that money. You get suckered in because you are told straight away that they can get this debt and you think great its an easy win! But this couldn't be any further from the truth. Like I say please avoid at all costs

Reviewed on 7th September 2022

WAYNE J

Are you owed money? - you will be, by AYOM

Following a 90 days period after collection AYOM customer service are unable to tell me when I will get paid and the finance department do not reply. It's been 120 days now since they collected money and I have not seen a penny of it with no communication Read more

Following a 90 days period after collection AYOM customer service are unable to tell me when I will get paid and the finance department do not reply. It's been 120 days now since they collected money and I have not seen a penny of it with no communication when I will other than "the finance department have not replied to us"
This is un unethical company that hold on to money collected as long as they possibly can (and I'm giving the benefit of the doubt here that I will eventually get my money back - avoid.

Reviewed on 24th August 2022

Tony Gibson

Total Scam?

Unfortunately in the same boat as many others and not a penny received despite assurances that our customer is paying up and that a cheque is on its way. Please avoid.

Reviewed on 26th July 2022

AY-5159-4587

Stay away from this company!

Stay away from this company. They sound very confident promising you a lot of things. After you have paid, they will do nothing. They have a very good sales person Michael King, who is a professional lier. He will be chasing you with promises that they Read more

Stay away from this company. They sound very confident promising you a lot of things. After you have paid, they will do nothing. They have a very good sales person Michael King, who is a professional lier. He will be chasing you with promises that they will help you to get your money back and they will do everything for that. Once you have paid your fee, he won’t even return your call or answer your email. The case worker will then tell you that it might take 5 years to get your money back and they don’t guarantee anything. They never tell this before you pay the fee. You won’t be able to get your money back either. A bunch of crooks and professional liers. When someone owes you money, it’s a pain in the ass enough. These people will add a lot of bleeding haemorrhoids to it…Do NOT use them!

Reviewed on 2nd July 2022

Helen

Avoid this company is a scam.

I get in touch with this company last year in July due one of my clients didn't pay my last invoice, at the moment that I called they immediately ask me to pay instantly the fee that they have, and I did. After 1 month the creditor paid the invoice and r Read more

I get in touch with this company last year in July due one of my clients didn't pay my last invoice, at the moment that I called they immediately ask me to pay instantly the fee that they have, and I did.
After 1 month the creditor paid the invoice and received a confirmation for the payment, at this point, you think wow all done, fantastic, so fast, and professional.
Wrong, at the same moment, start my Odissea with this company,
First, they told me that I have to wait up to 90days to get my money, and I did, after 3 months they told me that my check was in progress of payment ( November 2021 )
So I waited, in December I called and they said that the payment was due by the end of the month.
In January I called again and nobody was able to give me an explanation why I haven't received my check.
In February same, called and get a new excuse, sorry we missed the payment date, you will receive the check on the next payment date,
Now is the 14 of March and after another call the new excuse, sorry we got the postcode wrong, we will send the correct information to the financial team,
Basically,
6 months
20 emails
30 calls
And nothing has changed,
So if you need someone to chase up your creditors for any reason, don't get in touch with this company, is a scam, the taking your payment immediately and they let you wait for months and months for giving you want is yours.
Perhaps I regret the moment that I get in touch with AYOM.

Reviewed on 14th March 2022

f&b futuro

Avoid!!

Collected a debt from our client but have failed to pay across to us despite being well over 90 days . No response from finance team with date we will actually receive the payment we are entitled too .

Reviewed on 16th December 2021

Yvonne Cooper

Inept and ineffective

Signed contract in June 2020, not a penny received yet they have held back monies paid by debtor beyond terms and conditions. They have not resoned to information request for several weeks. Despite inevitable 38.5% charge by AYOM I am engaging another com Read more

Signed contract in June 2020, not a penny received yet they have held back monies paid by debtor beyond terms and conditions. They have not resoned to information request for several weeks. Despite inevitable 38.5% charge by AYOM I am engaging another company.

Reviewed on 7th December 2021

Carmel Brown

Don't waste any more of your money

If this company really exists do not engage with them. Full of promises and no action. Say they've written and phoned my debtor for months now but wont prove it. Complete waste of time and money.

Reviewed on 3rd October 2021

Bob Low

Great Debt Recovery Company :)

It took some time with Covid-19 and problems with the person owing the debt trying to get out of it but after some time Are You Owed Money finally received all of the money in full. A+ service, would highly recommend this company to recover anyone's debt

Reviewed on 1st October 2021

Max Harbison

Nice lady

The lady sorted out everything great customer service

Reviewed on 17th September 2021

Louise Speed

Very happy with the service from debbie

Have agreed a payment plan which suits all involved

Reviewed on 11th September 2021

Kevin marsh

Quick and Efficient

Debbie was very efficient and dealt with my query quickly and have good customer service.

Reviewed on 7th September 2021

Sam

Helpful Service

I spoke with Victoria who has very polite and understanding of my issue. After raising a dispute she talked me through the actions I need to take to ensure I am not paying anymore money than is required. Thank you for all your help today Victoria x

Reviewed on 7th September 2021

Gina Short

Friendly and efficient

Was able to resolve my query quickly and effieciently, pleasure to deal with.

Reviewed on 2nd September 2021

Jack

Amaazing service

Debbie my account manager was very clear and helpful! Would definitely recommend

Reviewed on 2nd September 2021

Xxxxxx

Fantastic

Helpful knowledgeable no pressure literally fantastic

Reviewed on 31st August 2021

Chris

Good customer service

Spoke to a lovely lady and was very satisfied with service and the outcome.

Reviewed on 27th August 2021

Karen powrie

Very helpful

Very quick reply to my query via email and my problem was sorted within one email. Debbie was very helpful and non judgemental.

Reviewed on 27th August 2021

Emma

Awful

Got less back from debtors than I paid for the service from AYOM. Communication terrible, lies after lies

Reviewed on 19th August 2021

Chorley Vets