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Are You Owed Money : Debt Collection reviews

Name: Debt Collection
Rating: 2.27 (52 reviews)

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2.27

Based on 52 reviews, last reviewed 3rd Apr 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

29%

3 star

2 star

67%

Latest highest rating:

5

Got everything back Came to these to sort out some unpaid debts and got a result in a few weeks. Thanks Mick for the quick work getting it all sorted. Reviewed on: 15th December 2023

Latest lowest rating:

1

We are disgusted. We are disgusted with the lack of… We are disgusted with the lack of transparency. You must read this before you sign up with the company. We signed u... Read more Reviewed on: 3rd April 2024

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About the Debt Collection

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Are You Owed Money Debt Collection reviews (52)

We are disgusted.

We are disgusted with the lack of… We are disgusted with the lack of transparency. You must read this before you sign up with the company. We signed up with AYOM in August 2023. The salesman was very professional and said in order to get our money back we only needed to pay an upfront cost. We paid them £3,600 for them to retrieve our lost funds. They cut a deal with the person that owed us money that he would pay £350 per month. It has now been 8 months and we have received our first payment today of £1400. However, we are disgusted to find out they have taken 38% of this amount plus VAT plus a card processing fee amounting to £682.50. We have received a cheque for £717.50. It is in the small print of the T&C that they charge `38% but we were not told this and feel betrayed by their sales representative. I cannot stress enough to do your do diligence on their T&C.. We would like an answer from AYOM as to why we paid an upfront cost of £3,600. We will keep everyone posted on their responses each month and what we are going to be paid. K MARCH AY-331222 Date of experience: 03 April 2024 Reviewed on: 3rd April 2024

Reply from Are You Owed Money Hi Katrina. Thanks for leaving comments once more. This review and the others posted on other platforms will be passed onto management. We would always recommend that clients thoroughly read our terms and conditions at signup as your cooling off period is there for you to query any terms you don't understand or don't agree with. Our charges and how we work are all detailed in there. All debt collection charges are added to the debt value, of which we chase the debtor for this amount as well as your debt value. This means we will indeed collect the debt value plus charges and send these on to you meaning you will not be out of pocket at the conclusion of the case. VAT is required by law. If you are VAT registered you are able to claim this back. Kindest regards, the AYOM team. Response date: 4th April 2024

I found AYOM on the internet and having read their r...

I found AYOM on the internet and having read their reviews engaged them to recover £25k from a business loan to my ex fiancée and numerous personal belongings. A representative attended my house and impressed me with his commitments that AYOM would recover my Money. His promises came to nothing and having paid them. They attempted ( too my knowledge) one home visit We then entered lockdown and I was informed that all home visits had stopped When I attempted contact during lockdown It was explained to me that they could note process my case due to lockdown Ultimately I t was explained to me that my case had been passed to their legal team Since this point I have received nothing other than when I posted another Trust pilot and a lady called me and promised to review my case Again I heard nothing , other than whenever i post a Trustpilot review and AYOM seen to be bale to take my review down I have pasted the AYOM representatives initial response to my enquiry below To say I am disappointed is an understatement ... Update 25th February 2024 - AYOM failed to investigate any further and are now working hard to distancet themselves and state that my case has been closed . £3936 out of pocket Avoid at all costs I found Hi Jeremy, Reviewed on: 25th February 2024

Reply from Are You Owed Money Hi Jeremy. Good to hear from you again after your last review in September. This being your 5th review now in which you have copy and pasted the same text, below you can yet again find our response to your comments as we have responded 4 times previously. Hi Jeremy, Thank you for your review. We always try to provide a positive experience for clients and are disappointed you feel this has not been the case. We always recommend clients check your client portal for 24-hour live updates on what actions we have performed. Your case handler will contact you directly when they have any additional information to impart. We never know the true nature of a case until we begin working it. If you are unhappy with aspects of the service then we do have a complaints procedure which can be found here: https://www.areyouowedmoney.co.uk/contact-ayom/complaints-procedure.php We are continuing to work your case and will be working hard to secure full payment of your outstanding amount. Regards, the AYOM team. Response date: 28th February 2024

I am still owed money from 9 maths ago

I am still owed money from 9 maths ago, was going to use them but cancelled within the allotted period after paying my £90, was told I would get my money back, am STILL waiting, do not use this form unless you are willing to lose your money Reviewed on: 22nd January 2024

Reply from Are You Owed Money Good afternoon Pierre. Our team have been in touch and resolved the matter. Previous to this correspondence we had logged no outstanding queries from you. Kind regards, the AYOM team. Response date: 31st January 2024

Got everything back

Came to these to sort out some unpaid debts and got a result in a few weeks. Thanks Mick for the quick work getting it all sorted. Reviewed on: 15th December 2023

Reply from Are You Owed Money Good morning Cornerstone. Thanks very much for your review. We're very pleased you had a positive experience. Please do get in touch if we can offer any further assistance. Kind regards, the AYOM team. Response date: 20th December 2023

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Are You Owed Money : Debt Collection reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About the Debt Collection

Review Are You Owed Money : Debt Collection now

Are You Owed Money Debt Collection reviews (52)

We are disgusted.

I found AYOM on the internet and having read their r...

I am still owed money from 9 maths ago

Got everything back

Review Are You Owed Money : Debt Collection now

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