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Ayom Debt Recovery: Debt collection reviews

Name: Debt collection
Rating: 1.91 (81 reviews)

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1.55

Based on 81 reviews, last reviewed 11th Oct 2025

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

21%

3 star

2 star

77%

Latest highest rating:

5

Very good xxxxx Go with them they make sense xx very nice very good Reviewed on: 30th July 2024

Latest lowest rating:

1

Re AY-320743 Unreturned Funds and Poor Accountability Re:AY-320743 I have delayed writing this in the hope of a resolution. Unfortunately, despite repeated attempts to engage AYOM, the matter remains... Read more Reviewed on: 11th October 2025

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About this product

Ayom Debt Recovery provide services to help with debt collection including recovery, tracing, mediation, credit checking and legal support.

Each client has a customer service contact as well as a profile on a client portal. The details of the case are updated 24 hours a day so you know what’s happening with your debtor.

Ayom reviews help you find out what it’s really like to be a customer. If you’ve used Ayom before, you can also leave a review and share your experience.

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Ayom Debt Recovery Debt collection reviews (81)

I was not told of the true cost of this 'service' during my initial enquiry.

When I first enquired I was told that the cost to recover would be £120 inc. VAT. The amount I wanted to recover was only £280 but I was told that the fee would be added to the original debt. In the event, the debtors mother contacted me, ( I appreciate that was partially due to AYOM contact), and said she would pay the debt and my fee. This she did, and AYOM then made a further charge on the account of £150. I had to bear this further charge myself, making a cost of £270 to recover £280. If I could wind the clock back I would definitely not engage AYOM. Reviewed on: 26th June 2021

Reply from Ayom Debt Recovery Thank you for your review. We are glad that the debt was paid and that, as advised, the agreement fee charged for our time and effort in recovery of the case was also repaid. You should also be aware from the terms and conditions of the contract that there is a collection charge on payment of the debt, also recoverable by the debtor, which we advised you at the time of the total sum when the offer of payment was made. You have not been charged £270 to recover £280. You were charged £100 (excluding VAT), to recover £300, which was repaid to you by the debtor meaning a cost of £Nil. We are entitled under the contract to a further sum from monies received and advised you of the total sum on 3rd June 2021. It then appears from the cease notes that you accepted a lower amount than the total advised. We are sorry that you feel aggrieved, had you not accepted the lower amount and instead taken payment of the full amount as advised then the cost to you would have been zero. Regards, the Are You Owed Money team. Response date: 28th June 2021

They'll owe you money is a better name

Do not give your money to these parasites, genuinely considering legal action. Reviewed on: 10th April 2021

Radio Silence and utterly inactive!

I instructed this company last year for a long outstanding debt. OK, so Covid happened in the meantime, but they have been 100% ineffective, unresponsive, and 7 months later - no sign of the debts having been recovered and no sign of any activity. Their so-called client portal doesn't work, probably to hide the fact that they are ineffective. Not worth even picking up the phone to these people! Reviewed on: 3rd March 2021

Reply from Ayom Debt Recovery Hi. Based on your username we are unable to locate your case on our customer database. Could you please email [email protected] with your case reference, contact telephone and email for us to investigate. Regards, the AYOM team. Response date: 20th May 2021

Complete scam!

This company is a complete scam. They’ll tell you all the bad reviews are due to the nature of their business, people that owe money etc..this is not true! I employed this company a year ago, ref AY- 5159-3070 they never return my calls or emails, they haven’t got my money back and I’m now reporting to the ombudsman and police because I believe they’ve fraudulently obtained my money through deception! Reviewed on: 10th December 2020

Scam Alert!!!

This is a scam company. Only reports of scam here are genuine. All other reviews are entered by areyouowedmoney themselves. Please note that you can find a genuine debt recovery service using networks like FSB - federation of small businesses - for free. Never sign up to a service that you find on google. 99% are crooks who are waiting for a vulnerable pray. They take advantage of the fact that you have little access to legal help. Make sure your insurance comes with a good legal expenses cover. I am now applying to court after chasing them for my money for almost a year with no success. Imagine how much time I would have saved, had I had joined FSB before. Thanks to my neighbour, I heard about FSB now and I can ask questions to small businesses like mine about similar problems that they might have experienced already. Reviewed on: 23rd November 2020

Reply from Ayom Debt Recovery We strongly refute all instances of this review which question our legitimacy and integrity. Are You Owed Money Ltd are a fully licensed and regulated company. We comply with all UK laws and legislation. We will always seek to provide the best service possible for our clients but even in instances where recovery has not yet materialised, we continue to keep working in line with our core values. Based on the username alone we are unable to locate you as an AYOM client. Please email [email protected] with a case reference number, email and phone number for us to investigate these allegations. Response date: 24th May 2021

Con Artists

Steer clear. They do nothing. Talk a great talk. Complete waste of money. They should be in jail Reviewed on: 16th November 2020

Reply from Ayom Debt Recovery We strongly refute all instances of this review which question our legitimacy and integrity. Are You Owed Money Ltd are a fully licensed and regulated company. We comply with all UK laws and legislation. We will always seek to provide the best service possible for our clients but even in instances where recovery has not yet materialised, we continue to keep working in line with our core values. Based on your username alone we are unable to identify you as an AYOM customer. Please could you email [email protected] with your reference number, contact email and phone number for us to investigate your case and claims. Response date: 24th May 2021

Complete waste of time

Don’t waste your money. Complete waste of time and money. They talk a good game and don’t do anything other than send a few emails. Customer service is terrible, they don’t want to know as soon as they have your money. Reviewed on: 22nd October 2020

Paid an annual fee, passed a few debts to them, not received a penny, steer clear

paid them a four figure amount, promised reviews, status reports, progress, face to face with debtors...they sent texts and did nothing any amateur could do. Never ever gave progress report probably because none to report. Their credit report shows high risk, not at all surprising. Reviewed on: 21st October 2020

keep all your money

They failed to do anything on my case against lambert car sales Ltd other than make the odd phone call and send a letter. I had to apply to stop the company closing down. I had to attend court twice to win the case, I had to pay more money in fees. When it came to bailiffs collecting they got the money paid to them and it took 7 months to get anything out of them even then it was just the value of the car and no costs. I raised a complaint in December 2019 which is still not resolved. I paid £1200 to have a debt recovered which they said they would also recover but have not. It is as if they have no intent to recover their costs because they have taken it from me. They also keep a third of what is recovered. They collected £3171.88 and paid me £1704.08 7 months after collecting, as you can see they have kept more than a third. They do not reply to emails and my case handler is always not available. I have raised 2 complaints which they have ignored the only way I can get any response is to put it in the public domain, even then they complain about review platform policy and dispute negative feedback so it gets blocked without resolving why the negative feedback was left. Reviewed on: 16th August 2020

useless company

i work in the finance industry and this is by far the most incompetent company i have had to deal with. they are USELESS!! Reviewed on: 23rd July 2020

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Ayom Debt Recovery: Debt collection reviews

No new 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Ayom Debt Recovery: Debt collection now

Ayom Debt Recovery Debt collection reviews (81)

I was not told of the true cost of this 'service' during my initial enquiry.

They'll owe you money is a better name

Radio Silence and utterly inactive!

Complete scam!

Scam Alert!!!

Con Artists

Complete waste of time

Paid an annual fee, passed a few debts to them, not received a penny, steer clear

keep all your money

useless company

Review Ayom Debt Recovery: Debt collection now

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