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Are You Owed Money : Debt Collection reviews

Name: Debt Collection
Rating: 2.09 (68 reviews)

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1.75

Based on 68 reviews, last reviewed 9th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% increase in 1 star reviews

in the past 90 days

25%

3 star

2 star

72%

Latest highest rating:

5

Very good xxxxx Go with them they make sense xx very nice very good Reviewed on: 30th July 2024

Latest lowest rating:

1

Being scammed? Two years ago I had a problem with a tenant not paying her rent. Long story short she ended up owing me around £1250. In trying to find a solution I c... Read more Reviewed on: 9th January 2025

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About this product

Are You Owed Money provide services to help with debt collection including recovery, tracing, mediation, credit checking and legal support.

Each client has a customer service contact as well as a profile on a client portal. The details of the case are updated 24 hours a day so you know what’s happening with your debtor.

Are You Owed Money reviews help you find out what it’s really like to be a customer. If you’ve used Are You Owed Money before, you can also leave a review and share your experience.

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Are You Owed Money Debt Collection reviews (68)

Being scammed?

Two years ago I had a problem with a tenant not paying her rent. Long story short she ended up owing me around £1250. In trying to find a solution I came across Are You Owed Money and after a very helpful phone call signed up with the promise that if they recovered my money they'd also tag on the fee to the debtor so I wouldn't be out of pocket there either. Fast forward some months and they eventually got the debtor to pay up with a payment scheme. And that's where my problems started. I thought - mistakenly - that I'd simply get paid when they did. However they needed to go beyond a claw back period to ensure AYOM didn't pay me only for the debtor to claim it back. Fair enough. But then because the debtor was paying by card that could be around 180 days. Okayyyy. So I waited patiently for the instalments to start coming in. And I waited. And waited. Despite many phone calls and emails around 7 months from the first instalment I have received £0. Whilst AYOM confirmed they'd received £2k (they obviously bump the amount up significantly to cover their costs) they have yet to remit a penny. I've got no indication when or even if they will ever pay me my own money back. It's an ingenious scam it appears. You provide the debtor, you pay them to recoup the money, they get it back and keep it. Please don't fall for it. Reviewed on: 9th January 2025

This is a scam company.

This is a scam company. They make their money by charging their customers cancellation fe of £150 when they cancel their request due to poor service. Reviewed on: 24th December 2024

Taking legal action against them

This is not a debt collection company. They are out and out thieves. They collect the money you are owed, then keep it. They have been sitting on my money since July. They are probably bankrupt. I'm taking legal action against them. Reviewed on: 10th December 2024

Waste of time.

Waste of time.... Promise a lot and underdeliver. After 7 months not a penny collected and all they do is send texts and emails. Avoid Reviewed on: 22nd November 2024

Great sales pitch, terrible service.

Great sales pitch, terrible service. Lots of automated emails and messages sent but no action like phone calls, visiting the debtor, or enforcement taken. Very much felt like a 'take your money and run' operation. And no updates, not even when requested via their client portal. Extremely disappointing and we will never use them again. But it was an expensive lesson. Reviewed on: 14th November 2024

Be Careful

Be Careful , I Paid ¬ 160 Pound to react on my Behalf and Contact Debtor after chasing the debtor , the Debtor Paid then (Are You Owed Money) they confirmed that they received the money on may 2024 , until this moment I couldn't receive the money from ( Are You Owed Money ) until now , keep saying that I need to read the contract which is 8 pages , 8 page contract for an amount less than 5000 pound , why they did not send this contract from beginning , its been sent before the Debtor decided to pay? long waiting period , bad communication and delay in respond , all responded not stating when the payment will be done even the approximately period . continue saying that the Bank did not do the clearance of the amount , its been 7 month and we still waiting , be aware of these things Reviewed on: 7th November 2024

The worst company i have ever dealt with - Do not use

In September 2023 my company employed them to recover a debt from one of my clients who refused to pay his final bill. They took £2,500 as a fee after coming to my house with the big sell. They successfully collected the debt on November 26th 2023. Well almost 12 months later and numerous phone calls and email the money has still not been returned to me!! They hide behind the collection department and never answer the phone or reply to emails. On Monday 11th November 2024 I will be driving up to there offices in Preston to get my money!! They are the worst c company I have ever come across has have c used me and my family emended mental stress and illness. Reviewed on: 6th November 2024

Absolutely shocking.

Absolutely shocking. Chased and chased this company for an answer. case AY-5163-0217.001. Wasting so much time and they are withholding payment for a debt they have recovered. Same few members of staff answer and give the same -no-one here to talk. Have given an ultimatum - before taking this further. This company should be stuck off. CRIMINAL. If I could I would give negative stars. Been chasing my money for ten months and not received a penny and emails not replied to. STAY CLEAR OF THIS COMPA Reviewed on: 5th November 2024

SHOCKING

Reference *** Took £1500 from me to setup,they have collected over £8000 over a 2 year period but are NOT passing my money over to myself.Customer services ignore ALL emails and no-one can answer any of my questions. Asked to speak to *** (*** but was refused. In process of claiming my money from a debt recovery company!! Disgusting Reviewed on: 4th November 2024

DO NOT USE - Small claims court against this company

AYOM collected all monies owed to me from the debtor but refuses to pay me out. They collected in full in January 2024 and I'm still waiting to be paid anything. They've even gone as far as GDPR removing the debtors information from the portal and considering my case complete... How is this possible if I haven't received a penny? We are in the process of filing small claims court against this company and have reported to Action Fraud. Reviewed on: 15th October 2024

Reply from Are You Owed Money We recently received a review from you on Google under the name James King. We are unable to find a client on our system of the name James King. We did also ask on Google for you to get in touch so we could verify you as a user and if so, assist but we have yet to receive any correspondence to the email account requested. As per our previous response on Google: Hi James. We have an article here on why we incorporate a holding period once retrieving any money from your debtor (https://www.areyouowedmoney.co.uk/ayom-blog/post/chargebacks-holding-period.php). Whenever we receive payment, to avoid charge backs from the debtor's bank we wait until it is impossible for them to claw the money back. This timespan varies depending on the method of payment and isn't the same timescale for every payment type. Please could you email your client ID, contact email and telephone number to [email protected] for us to investigate the matter and look to resolve any problems. Regards, the AYOM team. Response date: 16th October 2024

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Are You Owed Money : Debt Collection reviews

100% decrease in 5 star reviews

80% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Are You Owed Money : Debt Collection now

Are You Owed Money Debt Collection reviews (68)

Being scammed?

This is a scam company.

Taking legal action against them

Waste of time.

Great sales pitch, terrible service.

Be Careful

The worst company i have ever dealt with - Do not use

Absolutely shocking.

SHOCKING

DO NOT USE - Small claims court against this company

Review Are You Owed Money : Debt Collection now

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