Write a review

Are You Owed Money : Debt collection reviews

Name: Debt collection
Rating: 2 (74 reviews)

View other Are You Owed Money products

1.64

Based on 74 reviews, last reviewed 11th Apr 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

23%

3 star

2 star

74%

Latest highest rating:

5

Very good xxxxx Go with them they make sense xx very nice very good Reviewed on: 30th July 2024

Latest lowest rating:

1

They take ur money and keep it, run away from these... They take ur money and keep it, run away from these people Reviewed on: 11th April 2025

Read all reviews Write a review

About this product

Are You Owed Money provide services to help with debt collection including recovery, tracing, mediation, credit checking and legal support.

Each client has a customer service contact as well as a profile on a client portal. The details of the case are updated 24 hours a day so you know what’s happening with your debtor.

Are You Owed Money reviews help you find out what it’s really like to be a customer. If you’ve used Are You Owed Money before, you can also leave a review and share your experience.

Review Are You Owed Money : Debt collection now

Help others make smarter decisions by sharing your own experience.

Write a review

Are You Owed Money Debt collection reviews (74)

Are you owed Money is a scam company ! Not to be trusted

We hired them in May, paid 1000£ to them as a fee, we are now mid October, we have not received a penny from the money our debtor owed, despite the fact that our debtor has fully repaid them. When we hired them they never informed us they would agree to a weekly payment plan, that it would take months to possibly get our money back by monthly cheque, they do not return calls, they do not update us. We made a complaint and when we called the complaint department, they said they were too busy to take our call, I emailed the woman twice and she never answered my email, the whole point of hiring a debt recovery agency is to get the money back swiftly. Stay away from them. They are scam Reviewed on: 10th October 2019

Reply from Are You Owed Money The allegations of fraudulent activity in this review are slanderous and we will discuss actions regarding this review with Smart Money People. The issues addressed in this review are the same as addressed to us via this client's complaint which was handled via our procedure. As stated in our response to the initial complaint: As per the terms and conditions of our agreement, any monies recovered are subject to a minimum holding period of 90 days before being accounted to our client. This is to protect our clients, and ourselves, from the risks associated with possible clawbacks or payment disputes. Due to the nature of our industry, we are at risk of monies received being clawed back by debtors at a later date. Whether this be from a card payment, as part of insolvency proceedings or payment disputes, to name a few, we must protect the payment in order to reduce the risk associated with this. We have an article about clawbacks on our website which explains in some more detail here: https://areyouowedmoney.co.uk/ayom-blog/post/chargebacks-holding-period.php Once payments have passed the 90 day holding period, they will then be reviewed for processing by the finance department. Payments that have passed the holding period are added to the next available payment run so depending on where that falls, will depend on when a payment is going to be processed. It is not processed on the 90 day threshold as our finance department must allocate time in their schedule to complete other business duties so they consolidate the processing of payments to certain times of each month. The remaining payments are due to be processed in February and March. We are still pursuing the debtor for payment to clear the balance and I can advise on approximate processing dates for these when they come in. As this client's complaint is still in process we cannot make further comment at this time and are attempting to answer all queries while resolving the final payments of the debt which will then all be passed to this client once the funds have been marked safe from clawback. Response date: 20th May 2021

I would rate it below 0 if it was possible.

I would rate it below 0 if it was possible. The debtor paid the whole money back on November 2018. This company is holding my money. They said they have to until April because otherwise the debtor can take the money back. Now that 6 months period is over they have no other excuses. Suddenly nobody knows nothing. Customer service tells me to keep sending emails to finance and eventually they may answer as they are the only one responsible for that. Guess what I have already sent them 3 emails. First one was on 4th of April and they are not replying back. Nobody can contact them dirrectly somehow. Only emails that they ignore. This is ridiculous. Do not ever think about using them. Waste of nerves and time. After I went to court against debtor to get the warrant it seems like they are the next one on the list. Reviewed on: 25th April 2019

Quick results, friendly staff

Really happy with AYOM. Good company, work quickly and explain everything in detail for me. Reviewed on: 18th March 2019

Reply from Are You Owed Money Good morning Greg. Thanks for your review. We appreciate the feedback. Response date: 4th February 2025

Ana

Verry good experience i work verry good Reviewed on: 30th January 2019

Reply from Are You Owed Money Goo morning. Thank you for your review. We appreciate you leaving your feedback. Kind regards, the AYOM team. Response date: 4th February 2025

Review Are You Owed Money : Debt collection now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Debt Advice
from National Debtline 4.90 from 7 reviews
Debt Solutions
from PayPlan 4.94 from 22305 reviews
Debt Advice
from Money Wellness 4.94 from 2958 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Are You Owed Money : Debt collection reviews

No new 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Are You Owed Money : Debt collection now

Are You Owed Money Debt collection reviews (74)

Are you owed Money is a scam company ! Not to be trusted

I would rate it below 0 if it was possible.

Quick results, friendly staff

Ana

Review Are You Owed Money : Debt collection now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024